Systems Architect

Travis County•Austin, TX

6d•Hybrid

About The Position

Travis County Technology & Operations is looking for a Systems Architect to join the team. This role oversees the deployment, maintenance, and administration of highly complex server hardware and operating systems, application software, and integrated solutions. The Systems Architect leads and oversees the work of subordinate technical systems staff and functions as a technical expert. This role monitors infrastructure performance and capacity, tracks performance trends, and provides third-tier technical support to end-user departments. The Systems Architect troubleshoots and works with external vendors, as necessary, to resolve the most complex system issues. This role also consults with departments to understand network needs and service requirements and to implement the appropriate integrated network services. This classification may require a flexible work schedule to meet the needs of the department.

Requirements

Bachelor's degree in Computer Science, Information Systems, Business Administration or a directly related field AND seven (7) years of relevant work experience, including one (1) year of team lead, supervisory or management experience; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Valid Texas Driver's License.
Knowledge of policies, practices, procedures and terminology of assigned function.
Knowledge of Federal, State, Local and County applicable laws, rules, regulations and guidelines.
May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.
Skilled in leadership, collaboration and negotiation techniques.
Skilled in problem-solving and decision-making.
Skilled in both verbal and written communication, including presentations and communicating technical issues in non-technical language.
Ability to design, install, manage and monitor the most highly complex systems, operating system software and applications.
Ability to work independently and efficiently and as part of a team.
Ability to manage time well, perform multiple tasks and organize diverse activities.
Ability to demonstrate strong customer services skills.
Ability to translate policies and objectives into ideas and applications web-based information products.
Ability to research, compile, analyze, interpret and prepare a variety of memorandums or reports.
Ability to establish and maintain effective working relationships with departmental clientele, representatives of outside agencies and providers, other County employees and officials, and the general public.

Nice To Haves

Microsoft Certified Systems Engineer (MCSE).
Microsoft Certified: Identity and Access Administrator Associate (SC-300)
Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
Microsoft Certified: Azure Administrator Associate (AZ-104)

Responsibilities

Recommends and implements system policies and standards and ensures adherence to approved security and disaster recovery procedures.
Consults with departments on proper systems selection and automation designs to meet business objectives while maintaining full integration with other networks and resources.
Gathers and documents user requirements.
Develops highly complex system designs.
Coordinates work performed by outside vendors and monitors vendor service level agreements (SLAs).
Tracks performance trends, develops reports, and assists users in utilizing automated systems applications.
Provides or coordinates user assistance in the field or through Help Desk activities.
Performs other job-related duties as assigned.
Design scalable Microsoft identity solutions for hybrid and cloud environments.
Perform architecture reviews for new applications requiring authentication and authorization.
Define identity standards, policies, and governance models.
Design, implement, and maintain: Microsoft Entra ID, Active Directory Domain Services (AD DS), Microsoft Entra Connect Cloud Sync, Microsoft Entra External ID, Microsoft Entra ID Governance, Microsoft Entra Privileged Identity Management (PIM), Conditional Access, Identity Protection, Self-Service Password Reset (SSPR), Passwordless Authentication, Windows Hello for Business, FIDO2 authentication.
Implement Zero Trust identity architecture.
Develop Conditional Access strategies.
Design MFA deployment and enforcement.
Implement least privilege and RBAC models.
Manage privileged administrative accounts.
Design and maintain enterprise AD forests and domains.
Manage Group Policy architecture.
Design OU structures.
Plan forest consolidations and migrations.
Design disaster recovery and business continuity strategies.
Design Joiner-Mover-Leaver lifecycle processes.
Implement automated provisioning/deprovisioning.
Develop access certification campaigns.
Define entitlement management workflows.
Design identity governance reporting.
Architect authentication using: SAML 2.0, OAuth 2.0, OpenID Connect, WS-Federation, LDAP, Kerberos, PKI certificates.
Support enterprise application integrations with Microsoft Entra ID.
Manage Microsoft 365, Azure subscriptions, Azure RBAC, Azure Key Vault, Microsoft Graph API integrations.
Provide Tier III/IV escalation support.
Mentor systems engineers and administrators.
Create documentation and standards.