Systems and IT Manager (61217)

Morales Group•Whitestown, IN

1d•Onsite

About The Position

Accion Performance is the science of supply chain and a Morales Group Company, specializing in unique solutions to help manufacturers and distribution centers control their supply chain. They design strategies to reduce costs, increase productivity, and achieve operational objectives, allowing customers to focus on core business. Accion Performance aims to build better futures, fostering growth and development, candid communication, bold ideas, and an inclusive community. They are relentless in being a light to clients and teammates, embracing perseverance, resilience, and determination. The company seeks hungry, humble, and people-smart leaders for its high-growth, globally diverse culture. The Systems and IT Manager is a crucial role, providing business knowledge and technical skills to implement technical strategies, evaluate products, and deliver superior technical support to the company and its customers.

Requirements

Bachelor’s degree or equivalent in information systems or computer science
Five or more years’ experience in a similar role
Advanced knowledge of operating systems, interfaces, computing, and scripting
Highly proficient in the English language
Excellent technical, supervisory, interpersonal, collaboration, and critical-thinking skills
Excellent verbal and written communication skills
Fluent in a variety of programming languages, software, and systems
Basic understanding of managing budgets and expenses
Motivated and growth-oriented

Nice To Haves

Master’s degree preferred
3PL experience preferred

Responsibilities

Recruits, interviews, hires, and trains Systems staff
Oversees the daily workflow of the department
Provides constructive and timely performance evaluations
Handles discipline and termination of employees per company policies
Embraces and promotes Accion Performance’s Warehouse’s core values: Be Humble, Be Courageous, Be a Light, and Be Gritty.
Plans, organizes, implements, and trains stakeholders on IT-related products
Collaborates with staff, customers, vendors, and managers to understand and assess computing and systems needs and requirements
Leads the 3PL customers’ teams in system implementation, onboarding, training, and tasks
Serves as Systems liaison between operating divisions, vendors, customers, and all internal departments to achieve objectives
Interfaces between external customers’ operating systems and internal systems to ensure data integrity between the systems
IT integration between third party software
Automation of systems to increase efficiency across the business unit
Creation, automation, and maintenance of customer and internal reporting systems. Not limited to but including: inventory management, PowerBI, Crystal Reporting, SQL reporting, Synapse Anywhere
Evaluates system utilization and primary support for detection and correction of operational problems
Acts as the subject matter expert to advise on system performance, available enhancements, and strategic ways to prevent operational risks
Manages vendor relationships and application sourcing; regularly communicates with key contacts for day-to-day issues and escalations
Ensures connections with trading partners occur without issue
Oversees backup, system testing, system patches and system promotes, security, and user help systems
Drives operational continuous improvement by researching and providing suggestions to internal stakeholders
Remains current on the latest systems and technology trends, options, and offerings
Travels to other Accion Services Warehouse and customer locations as required; up to 25% of the time
Creates and recommends IT budget based on business needs and scalability
Other duties and projects as assigned