Systems and Identity Services Engineer

McHenry County College•Crystal Lake, IL

14h•Onsite

About The Position

The Systems and Identity Services Engineer provides security and identity services related to access, onboarding, and offboarding. S/he will coordinate, plan, and conduct server maintenance, and collaborate with other IT staff and vendors to ensure the security and availability of assigned systems.

Requirements

Associate’s degree from a regionally accredited institution in a relevant discipline or equivalent professional experience
3+ years of experience with VMware
5+ years of work experience in the Information Technology field
Proficient in Microsoft Office Suite
Ability to learn technological applications
Basic SQL, PowerShell, and Programming knowledge
Ability to grow with the technology and philosophical directions implemented by the College
Demonstrated proficiency in written and verbal communication
Demonstrated ability to support end users
Responsible, self-directed
Ability to work with minimum supervision and direction
Well-organized and goal-oriented
Ability to work in a dynamic environment that requires being sensitive to change and responsive to changing needs, goals, and priorities
Understanding of and commitment to belonging and inclusion
Commitment to the College’s mission, vision, values, and goals

Nice To Haves

Bachelor’s degree from a regionally accredited institution in Computer Information Systems or related discipline required
Experience working with patch management software
Two years’ experience with the following: Ellucian Colleague position classes and security requirements
Security rights provisioning, knowledge of zero-trust security principles
Working within a medium to large-sized network environment

Responsibilities

Process and track requests for security access and roles within Colleague and related applications; create position security classes and add/modify/remove security access per user requests or job changes
Develop, maintain, and schedule reports within Colleague and other systems, as needed
Lead annual user access reviews for designated systems, managing the end-to-end remediation lifecycle for any identified security gaps
Use existing tools to identify server vulnerabilities/pending updates and apply patches on a scheduled or emergency basis
Support scheduled maintenance windows and emergency incident response, which may include off-hours or weekend work as required
Help manage Identity and Access Management (IAM) workflows, analyzing and resolving access issues while identifying trends to improve data security across the College's core systems.
Help maintain inventories of all server hardware and application software versions across the environment
Maintain and update firmware on devices such as physical servers, blade servers/chassis, network switches, access points and UPS/PDU equipment
Coordinate patch management and lifecycle updates, working both independently and collaboratively with cross-functional teams to ensure system currency and security.
Provide backup services related to identity management solutions, including Microsoft Identity Manager, Azure Active Directory, and other systems
Manage and Configure VMware Virtual Server Environment
Manage user accounts and profiles in Azure, Active Directory, and other systems including verifying identity and following fraudulent account procedures
Manage departmental mapped drive access and proactively assist departments to move to OneDrive/Teams
Periodically review security group membership, and recommend changes and improvements
Develop and maintain detailed documentation related to all processes inherent in this role
Assist with any security-related tasks, including virus outbreak containment, quarantine, and removal, as assigned
Collaborate with others in a professional manner to accomplish functions and responsibilities
Additional duties as assigned by immediate supervisor