INFOR Systems and Database Specialist

Colorado Springs Utilities•Colorado Springs, CO

2d•Hybrid

About The Position

The Infor Applications team at Colorado Springs Utilities is looking to hire a Systems and Database Specialist to join our team. In this job, you will support our technology solutions through maintenance and support, troubleshooting of both in-house developed and Commercial off-the-shelf systems (COTS) deployed on-site and in public and private clouds. Key application systems supported by this position are Infor CloudSuite, Hyperion Planning, Oracle Taleo, and the Project Portfolio Tracking System (PPTS). Typically, the Systems and Database Specialist performs complex professional-level system application administration, analysis, maintenance, system and data management, configuration, vendor/contract management, and support of applications technologies of new or existing application programs, data, and components. The Systems and Database Specialist acts under general direction to provide the full range of expertise in application maintenance, system, and user support, and will provide guidance, mentorship, and training to less experienced IT employees. This position will provide project activity, program, or vendor coordination for the assigned application area.

Requirements

Three to five years of demonstrated experience in application administration, configuration, and troubleshooting cloud and on-premises systems
System monitoring tools and techniques
Excellent communication skills to share knowledge with others and guide users to follow best practices, acting as a trainer and/or consultant with the business users
Bachelor’s degree in computer science or a closely related field
3+ years of demonstrated experience in these areas

Nice To Haves

Experience administering and supporting Infor CloudSuite systems, including providing oversight and governance, is highly beneficial

Responsibilities

Researching Infor CloudSuite, Hyperion Planning, Oracle Taleo, or PPTS application features, functions, and services to understand best practices for setup, configuration, and appropriate administration of the cloud system
Managing and administering software systems to ensure high availability, reliability, interconnectivity, and security of the supported business applications in the portfolio and application servers and software above the OS layer, to include patching, monitoring, upgrading, and maintaining cyber compliance
Administering and troubleshooting Windows Server, IIS knowledge, Oracle/SQL Database, and Infor Data Lake
Being the SME for application use, functional support, and required business capabilities, including Infor BIRST functionality and administration
Providing daily and project assistance, guidance, and training to IT staff and business users in the use of the Infor CloudSuite, Hyperion Planning, Oracle Taleo, and PPTS system
Troubleshooting user issues and system errors when appropriate, including researching the problem, identifying the cause, and working with internal and/or vendor development resources to resolve
Reviewing, analyzing, and aligning the functional capabilities of the supported systems to business requirements and project needs
Providing input on future technical directions for the team, including reviewing system designs and coordinating projects or phases of larger projects
Managing application-related projects, to include requirements assessment, high-level design, effort estimations, and ROI analysis
Staying abreast of, communicating, and documenting application changes and their resulting impacts on business capabilities
Planning, creating, improving, and maintaining procedures and documentation related to the administration of software applications, system and architecture design, implementation, and back-out plans, user management, and system release management

Benefits

Relocation assistance
Vacation – Start with 13 days annually, increasing to 24 days with tenure
Personal Leave – 3 days per year
Paid Holidays – 12 paid holidays per year
Sick Leave – 12 days per year for personal or family health needs
Vacation Buy – Option to purchase up to 40 additional hours annually
Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
Zero Health: Access to hundreds of medical services at no cost
Dental & Vision: Two dental plans and one vision plan
Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
Health Savings Account (HSA): Available with HDHP
Pension Plan: Colorado PERA provides retirement benefits and peace of mind
Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
Disability Coverage: Short-Term and Long-Term Disability insurance available
Life Insurance: Employer-paid coverage with optional supplemental plans
Long-Term Care Insurance: Available for purchase to support extended care needs
Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
Tuition Reimbursement: Up to $5,250 annually to support continued education
Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness