advanced systems analyst (Nashville, TN)
About The Position
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a Systems Analyst, you’ll deliver and sustain technology and process solutions that enable strategic initiatives and operational improvements. You’ll partner across IT and the business to define requirements, design user-centric solutions, configure and test systems, and support critical production environments—driving alignment and continuous improvement along the way.
Requirements
- 7–10+ years of relevant experience in systems analysis, solution design, and IT operations
- Strong capability in requirements analysis, solution design, and configuration/integration points for relevant applications/platforms
- Working knowledge of SDLC, Agile/Scrum, and service-oriented architecture (SOA) concepts
Nice To Haves
- 10+ years of relevant experience, including leading complex initiatives and multiple tracks of work
- Experience driving process re-engineering/Lean improvements and user-centric design practices
- Experience leading data conversion and advanced query/reporting for operational insights
- Demonstrated success coaching/mentoring analysts and influencing alignment across diverse stakeholder groups
Responsibilities
- Lead solution design and delivery – define scope and solution options, direct requirements and user stories, partner with project teams on estimates/timelines, and apply Agile/Scrum and Lean techniques to improve processes and outcomes.
- Configure and validate solutions – perform (or direct) application configuration (attributes, workflows, UI changes), support data conversion (extract, load, validation), and build/execute test plans while validating results (including complex queries and operational reporting as needed).
- Own production support and stability – provide (or direct) 24x7 support for critical systems, lead root-cause analysis and trend insights, coordinate cross-team/vendor resolution, and maintain documentation and training for users and support partners.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
