Systems Analyst

Department of Administrative and Financial Services•Augusta, GA

24d•Hybrid

About The Position

The application development team within the Maine Office of Information Technology (MaineIT) is seeking a highly motivated Systems Analyst. The selected candidate will have the opportunity to work with our team, which primarily supports bureaus within the Maine Department of Administrative and Financial Services (DAFS). DAFS is responsible for a broad range of services and responsibilities. DAFS prepares the state budget, coordinates financial planning and programming, and advises the State Legislature on the financial statutes of state government. Services DAFS provides include human resources, information technology, public improvements, maintenance of state buildings and grounds, procurement, and fleet management. DAFS also administers the state’s lottery operations and manages the sales of distilled spirits. This position will primarily support the Bureau of General Services, Office of Cannabis Policy, Office of State Controller, and MaineIT. MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we: Practice Customer-focus , ensuring that our customers are heard, and their needs are met. Hold ourselves to a high level of Accountability by being transparent with our stakeholders. Maintain an effective level of Responsiveness by providing timely updates in a proactive manner. Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors. Hybrid Work Opportunity – The employee in this position currently has the opportunity to work from home as much as 90% of the time.

Requirements

Knowledge of all phases of the software development life cycle, as well as the project development cycle
Strong oral and written communication skills, including the ability to write clearly and effectively at a level appropriate to the target audience, which will include business users, senior business managers, project managers, and all levels of IT support and management.
Ability to work as a member of a team consisting of onsite and remote technical resources.
Comfortable working directly with end-user community to capture, refine, and verify business requirements, translate those requirements into technical tasks, and implement them into application processes.
Able to accomplish tasks in a timely manner with limited supervision.
Desire and commitment to a high level of support to the customer, establishing and maintaining positive and effective relationships.
A four (4) year combination of higher level programming and or systems analysis and design experience.
A Masters Degree from an accredited educational institution in Computer Science may be substituted for two (2) years of programming experience.

Responsibilities

Perform analysis and documentation of business and system processes.
Design technical solutions to business needs and work with the Application Development team to implement those solutions.
Work with various technical teams in MaineIT and our vendors in all phases of the SDLC, including Requirements Definition and Documentation, Systems Analysis and Design, Change Management Documentation, System Integration, User Acceptance Testing and Deployment Coordination.
Provide critical technical support and subject matter expertise for applications developed and supported on behalf of the DAFS agencies.
Work with IT Procurement and agencies on contracts, statements of work, and Request for Proposals (RFPs). The position will also serve as one of the Technical Assessment team members as scribe and/or IT Staff for DAFS agencies during RFP evaluations.
Troubleshoot issues with applications throughout the SDLC including production support.
Analyze the details of interfaces in systems, cataloging both the data elements and mode of transmission.
Identify gaps in current application systems capabilities, collaborate on solutions, understand specifications, and work with vendors and business partners, from concept through production implementation of a user/team-accepted solution.
Produce process flows, training materials, and documentation.
Manage assigned projects and resources within a matrix environment.
Work with vendors to ensure Agencies are receiving services they have contracted.
Work with various MaineIT teams including Enterprise Architecture, Security, Accessibility, technical services teams, and Project Management.

Benefits

Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary.
Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan – The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program.
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act .
Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness.