Systems Analyst – VistaClaim Property

Sedgwick•Memphis, TN

2d•$71,012 - $90,000•Remote

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Systems Analyst – VistaClaim Property ARE YOU AN IDEAL CANDIDATE? We are looking for a Systems Analyst who can translate complex business needs into clear system requirements while collaborating across business and technical teams in an Agile environment. The ideal candidate is analytical, detail-oriented, and experienced in SQL, testing, and delivering scalable solutions that support end-to-end property claims workflows. PRIMARY PURPOSE OF THE ROLE: The Systems Analyst supports Sedgwick’s VistaClaim platform by partnering with Property operations, product management, and technology teams to deliver scalable, client-focused solutions for the Property line of business. This role is responsible for translating operational needs into clear system requirements, supporting Agile delivery, and ensuring quality through testing and validation to enable efficient, end-to-end property loss workflows across the VistaClaim ecosystem.

Requirements

3 to 5 years of experience as a Systems Analyst, Business Analyst, or similar role in a technology or product environment
Strong experience gathering and documenting detailed requirements from business operations teams
Proven experience writing user stories and acceptance criteria in an Agile framework
Advanced SQL skills, including complex queries, joins, data validation, and troubleshooting
Experience supporting Agile/Scrum teams and managing sprint-level work
Hands-on experience with functional and regression testing
Strong analytical thinking, problem-solving, and communication skills
Ability to work across business and technical teams in a fast-paced, evolving environment

Nice To Haves

Familiarity with .NET applications and modern architecture (e.g., .NET Core)
Experience supporting property claims, insurance operations, or similar workflows
Knowledge of vendor ecosystems supporting property claims (inspection, estimating, mitigation, etc.)
Experience with integrations and data exchange across platforms (e.g., APIs, third-party vendors)
Experience with Agile tools such as Azure DevOps, Jira, or similar

Responsibilities

Partner with Property operations stakeholders, adjusters, and business leaders to gather and document detailed business requirements related to property loss workflows
Translate requirements into well-defined user stories with clear acceptance criteria aligned to VistaClaim standards
Support development and enhancement of VistaClaim capabilities for property claims, including intake, assignment, vendor coordination, inspection workflows, and settlement processes
Maintain and prioritize the product backlog in alignment with Product Management and business objectives
Actively participate in sprint planning, backlog refinement, stand-ups, and retrospectives within an Agile delivery model
Serve as a liaison between business operations and development teams to ensure clarity of requirements and alignment on expected outcomes
Execute functional, integration, and regression testing to validate system changes meet business and client requirements
Identify, document, and track defects through resolution, supporting retesting and release validation
Analyze production issues, perform root cause analysis, and partner with technical teams to implement solutions
Support continuous improvement of VistaClaim processes, documentation standards, and delivery practices
Contribute to overall platform consistency as VistaClaim expands beyond auto physical damage into property claims solutions