advanced systems analyst- Spanish retail tech (Nashville, TN)

Starbucks Coffee Company•Nashville, TN

1d•$97,100 - $161,900•Onsite

About The Position

As a Systems Analyst, you’ll deliver and sustain technology and process solutions that enable strategic initiatives and operational improvements. You’ll partner across IT and the business to define requirements, design user-centric solutions, configure and test systems, and support critical production environments—driving alignment and continuous improvement along the way. This role requires fluency in Spanish (written & verbal).

Requirements

10+ years of experience working with Retail systems, specifically Point of Sale (POS).
5+ years of experience working on product, pricing configurations in the POS, designing POS UI screens.
Experience with technical designs, solution architecture, configurations, integrations, and master data.
Experience working in a collaborative manner with multiple suppliers, licensee teams and cross functional business and technical teams.
Fluent in Spanish (written & verbal)

Nice To Haves

10+ years of relevant experience, including leading complex initiatives and multiple tracks of work
Experience with Oracle Simphony POS preferred
Experience driving process re-engineering/Lean improvements and user-centric design practices
Experience leading data conversion and advanced query/reporting for operational insights
Demonstrated success coaching/mentoring analysts and influencing alignment across diverse stakeholder groups

Responsibilities

Lead solution design and delivery – define scope and solution options, direct requirements and user stories, partner with project teams on estimates/timelines, and apply Agile/Scrum and Lean techniques to improve processes and outcomes.
Configure and validate solutions – perform (or direct) application configuration (attributes, workflows, UI changes), support data conversion (extract, load, validation), and build/execute test plans while validating results (including complex queries and operational reporting as needed).
Own production support and stability – provide (or direct) 24x7 support for critical systems, lead root-cause analysis and trend insights, coordinate cross-team/vendor resolution, and maintain documentation and training for users and support partners.

Benefits

Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation from date of hire.
Sick time (accrued at 1 hour for every 25 hours worked).
Eight paid holidays.
Two personal days per year.
401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Incentivized emergency savings.
Financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources.
Access to other educational opportunities.
Backup care.
DACA reimbursement.