Systems Analyst (Site Reliability Engineer) On-Sire, Oak Ridge, TN

Hewlett Packard Enterprise•All, TN
•Onsite

About The Position

Hewlett Packard Enterprise is seeking a Systems Analyst Site Reliability Engineer to support Oak Ridge National Laboratory (ORNL) and its large-scale high-performance computing systems. The role involves deployment, maintenance, and optimization of computing software infrastructure and hardware to support reliable, high-performance scientific research. It is a customer-facing position in a security area requiring U.S. citizenship and a security clearance: DOE Q clearance is desired, with at least Top Secret required; SCI is a plus. The posting identifies the role as remote/teleworker, but also states that the employee must work on-site daily at ORNL in Oak Ridge, Tennessee. The position requires a BS or MS in Computer Science, Computer Engineering, or a related field, and at least four years of experience working in secured areas.

Requirements

  • U.S. citizenship is required.
  • At least a Top Secret security clearance is required for access; DOE Q clearance is desired. SCI is a plus.
  • Must work on-site daily at Oak Ridge National Laboratory in Oak Ridge, Tennessee.
  • BS or MS in Computer Science, Computer Engineering, or a related field.
  • At least 4 years of experience working in secured areas.
  • Experience using SLURM-based HPC systems as a user; system administration experience is preferred.
  • Proficiency in Linux, Python, and Bash scripting.
  • Familiarity with C++/Fortran-based HPC application development, GPUs, MPI, and high-performance computing tools.
  • Strong understanding of application build processes, including compiler configurations, library integration, and dependency management, to set up environments, perform upgrades, and troubleshoot build and runtime issues.
  • Experience with large-scale log analysis and troubleshooting performance issues, bugs, or system failures.
  • Strong written and verbal communication skills, including the ability to document and share knowledge with internal teams and end users.
  • Familiarity with emerging HPC trends, system architectures, and optimization strategies.

Nice To Haves

  • DOE Q clearance.
  • SCI clearance.
  • SLURM-based HPC system administration experience.

Responsibilities

  • Maintain and optimize compute infrastructure across multiple large-scale HPC systems.
  • Participate in the deployment, testing, and validation of live high-performance computing clusters.
  • Troubleshoot node failures by analyzing operating system internals, compiler behavior, and system logs, coordinating with internal subject-matter experts as needed.
  • Conduct routine and on-demand maintenance, troubleshooting, and performance tuning for large-scale HPC environments.
  • Collaborate with researchers, engineers, and technical staff to open, maintain, and close tickets to support system reliability and efficiency.
  • Investigate and document complex software and system-level issues, serving as a bridge between users and HPE internal teams.
  • Develop and implement automation tools, scripts, and monitoring solutions to streamline system management.
  • Keep up to date with HPC technologies, including GPU acceleration, parallel computation, and performance tuning.

Benefits

  • Comprehensive benefits supporting physical, financial, and emotional wellbeing.
  • Career and professional development programs.
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