Systems Analyst/Programmer IV

Fred Hutchinson Cancer Center•Seattle, WA

21h•Hybrid

About The Position

As part of the Fred Hutch LabIT team, the Laboratory Information Management Systems (LIMS) Analyst will develop, improve and maintain clinical laboratory information systems, including Lab Information Management Systems (LIMS), and supporting systems associated with the Fred Hutch clinical labs. The LIMS Analyst will participate in development, modification and troubleshooting of existing and new software and/or hardware to achieve optimum performance and maximum benefit of the clinical application(s) and their associated database(s). The LIMS Analyst will interact regularly with clinic and department staff for requirements gathering, training, clinical system support, and will act as a liaison between clinic staff, the IT Service Desk Team, and application vendors when necessary. This position is full-time, salaried.

Requirements

Programming experience, LIMS Basic preferred.
Bachelor’s degree in computer or laboratory science, or related field.
Proficient working with customers and project stakeholders developing requirements and documenting workflows.
Must be able to rapidly either resolve, or ensure that others resolve, problems that interfere with or disable LIMS or other clinical information systems.
Proficient in computer systems troubleshooting.
Proficient in Microsoft Office.
Demonstrates flexibility in schedules and assignments in order to meet the needs of the department (i.e. may include overtime, flexing, rotating shifts, weekends, holidays and on-call).
Must be able to work independently and as part of a team as the situation requires.
Must have excellent customer relations, communications, and time management skills.
Works well with team members toward a common purpose; reinforces the efforts and goals of the work group; supports the team’s decisions regardless of individual viewpoint.
Must be able to prioritize work assignments and adjust tasks as needed.
Must understand potentially hazardous working conditions. (e.g., radiation, chemicals from film processing, biohazardous waste, electromagnetic fields), and work effectively to minimize the risks.

Nice To Haves

Experience configuring and supporting a LIMS.
LabWare LIMS
Must be able to demonstrate competency with LIMS and clinical lab information systems.
Database experience (SQL Server).
Experience with reporting tools, Crystal Reports preferred.
Seeks feedback from clinic staff, customers and team members in order to identify and improve processes and outcomes.
Clinical lab experience desirable.
Familiarity with HIPAA.
Experience working in a CLIA regulated environment.
Experience working in a FDA regulated environment and familiar with 21 CFR part 11.
Familiar with CAP.

Responsibilities

Design and implementation of LIMS configurations and applications to meet user specifications, individually or as a member of a team.
Gather and document user requirements for current and/or future LIMS and other clinical applications.
Develop new functionality and expand existing functionality in LIMS as required by evolving business requirements.
Assist LIMS management team in developing and maintaining Standard Operating Procedures, user guides, and other relevant documentation.
Develop, deploy and maintain software and hardware solutions for the specialty laboratories at Fred Hutch.
Analyze department needs and recommend appropriate software and hardware solutions to IT management.
Perform and/or assist with hardware and/or software installations.
Provide hardware and software support for clinical lab information systems, including LIMS and supporting systems, located at Fred Hutch. Provided support includes: First call response, Initial investigation, End user assistance, Escalation to vendor or other resources as appropriate, Design and implementation of a solution, Broker systems access, Prioritization of issues, Communication to user.
Maintain records of computer and/or application problems, reporting routinely to lab and IT management; provide follow-up information on a regular basis.
Prepare for and monitor stability of clinical lab applications during system updates.
Act as a liaison between clinic staff, the IT Service Desk Team, and application vendors to facilitate timely and efficient resolution of clinical lab system issues.
Coordinate with staff from Fred Hutch's three partner institutions (FHCRC, CHRMC, and UW) as needed.
Attend and participate in shared technological resource meetings as needed.
Maintain knowledge of and adhere to current Fred Hutch and Lab IT change control and validation procedures to meet regulatory agency requirements.
Collaborate with IT and QA departments to facilitate validation activities; develop and/or execute test scripts as required.
Assist with the initial and continuing education of all clinic staff in the efficient utilization of LIMS.
Other duties as assigned.