Systems Analyst IV - Epic

Cleveland Clinic

2d • Remote

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. As a Systems Analyst IV, being a caregiver begins in the office, where you will apply your technical expertise to automated system products through all phases of development, including design, implementation, modification, feasibility testing, and evaluation. In this Epic ASAP analyst role, you will support the application through service requests, upgrades, and enhancements to ensure optimal performance. Your work will help teams stay connected, informed, and equipped with the groundbreaking tools and technologies that impact patients across the globe. A caregiver in this role works remotely Monday through Friday from 8:00 a.m. – 5:00 p.m., with an on-call rotation once a month.

Requirements

• Bachelor's Degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and six years of system implementation experience, including directing, planning, and scheduling a major information system project OR Associate’s Degree and seven years of experience OR High School Diploma/GED and nine years of experience
• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of hire
• Strong analytical, administrative, presentation, and project management skills
• Understanding of networking/distributed computing environment concepts
• Knowledge of messaging technology
• Understanding of principles of client/server configuration

Nice To Haves

• ASAP certified
• General Epic experience
• Previous clinical experience

Responsibilities

• Maintain IT products, including planning and obtaining customer input and knowledge of the existing functionality and limitations.
• Serve as the technical expertise, providing guidance and direction to other professional staff and resolving complex problems.
• Participate in developing strategic plans for systems/applications development and modification within area of expertise.
• Review system requirements with customers and translate requirements into specific functions or deliverables.
• Analyze low chart processes and recommend ways to reduce steps and increase efficiency through technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees