Systems Analyst III

CRC Insurance Services, Inc.•Charlotte, NC

32d

About The Position

Design, document, implement, tune, enhance and debug complex technology solutions. Provide system design, business process analysis and design support for developing solutions for interfacing business and computer application systems. Develop or modify procedures to solve the most complex business problems considering client needs, process analysis, design, simulation, application capabilities and industry requirements. Perform high-level system analysis and articulate findings to management. Perform as a technical Subject Matter Expert (SME) and lead work on all phases of systems analysis up to the enterprise level of the organization's business processes and systems. This is a technical expert role and not business-facing.

Requirements

Bachelor's degree in Information Technology-related field, or equivalent education and related training
Ten years of experience and high proficiency with the following information technologies: Information security best practices IT performance/scalability principles Relational database technologies Principles of a service oriented architecture Mainframe, distributed, Web, and/or networking technologies Design tools and techniques Application development methodologies Technology testing and change implementation best practices
Excellent verbal and written communication skills
Strong collaborative and consultative skills
Ability to work independently or as a member of a team
Ability to lead, direct and train teams of Developers and Systems Analysts

Nice To Haves

Fifteen years' experience with the above technologies

Responsibilities

Develop and articulate comprehensive designs to all levels of management within the organization and obtain approval for proposed solutions.
Provide direction to Systems Analysts to gather, formulate, define and design efficient and effective solutions to the most complex business problems.
Provide thought-leadership for assigned projects and applications to developers, other system analysts, operations, and other Technology areas.
Analyze complex requirements, plan and design large-scale business applications, using techniques such as structured analysis, data modeling and information engineering, with the end goal of creating applications that are Easy, Simple, Fast, Safe, Secure and Stable.
Ensure user experience considerations are incorporated into solution requirements and design.
Provide team members and users with assistance solving the most complex application-related problems, such as malfunctions and difficult to identify program problems.
Utilize a risk-based approach in all duties to minimize deployment risks.
Develop, document and revise flow chart's system design procedures, test procedures and quality standards.
Review and analyze applications, including performance results, to locate code problems.
Develop test strategy (test plans, test cases, and test scripts) to comprehensively test assigned enhancements to business applications or provide guidance to a dedicated testing team on effective testing approach for assigned enhancements or problems. If applicable, thoroughly test assigned enhancements.
Serve as project leaders for all sizes of systems projects.
Maintain an expert knowledge of testing documentation and execution skills.
Coordinate the installation of application enhancements/releases of net new applications of moderate complexity.
Expand or modify applications to serve new purposes or improve work flow.
Assess the usefulness of the most complex pre-developed application packages and adapt them to a user environment.
Maintain an expert business and operations knowledge of direct and associated clients in order to add value in analyzing complex and highly integrated projects.
Architect technical solutions to complex problems.
Research and debug complex technical problems.
Stay current with emerging technologies, their strengths and weaknesses and their application to business solutions.
Produce cost/benefit analysis for system improvements to support comparison of alternative solutions and provide recommendations.

Benefits

medical
dental
vision
life
disability
AD&D insurance
tax-advantaged savings accounts
401(k) plan with company match
generous paid time off programs, including company holidays, vacation and sick days, new parent leave
restricted stock units
deferred compensation plan