Systems Analyst III / Epic Systems Analyst II

Cleveland Clinic

7d • Remote

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. This is a remote position open to candidates residing in Ohio or Florida Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. This position participates in the design, development, implementation, evaluation, and modification of healthcare information systems. The role supports feasibility analysis, planning, estimating, prototyping, quality assurance, and optimization of automated and manual solutions. You will collaborate with project teams involved in the development and implementation of clinical systems, recommends enhancements to improve system functionality and efficiency, and defines training requirements while assisting with end-user training for automated systems. We will hire our Epic Systems Analyst in two different job titles, based on educational background: Epic Systems Analyst II Systems Analyst III A caregiver in this role works Tues and Wed 8:00AM-5:00PM| Thurs 8:00am—12:00pm.

Requirements

• Bachelor’s Degree in related field required
• Experience typically supported by license in a medically related field such as nursing, pharmacy assistant, medical assistant, medical technology or EMT
• For Information Technology Division caregivers, ITIL Foundations certification is required within six months of position start date
• 3 years of applicable hospital or major medical center clinical experience or 2 years of recent experience supporting a major clinical information system OR Associate’s Degree and 5 years of relevant experience OR High School diploma/GED and more than 5 years of relevant experience can substitute required experience OR Masters Degree and 2 years of experience
• Associate's Degree in Information Technology, Computer Science or related field
• 5 years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School diploma/GED and 7 years of experience OR Bachelor’s Degree and 3 years of experience
• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• Follows standard precautions using personal protective equipment as required.

Nice To Haves

• Familiarity with Epic applications including Beacon, Genomics, Phoenix, Kaleidoscope, and Revenue cycle applications
• Bachelor’s Degree
• Microsoft, CompTIA, or equivalent certification
• Familiarity with Epic applications including Beacon, Genomics, Phoenix, Kaleidoscope, and Revenue cycle applications

Responsibilities

• Interact with end-users as required to assist in problem definition and system design.
• Coordinate and perform education and end-user training programs to assure systems are utilized as designed.
• Develop end-user documentation or a permanent reference for clear, concise information.
• Provide implementation assistance for system projects through all phases of the system development life cycle.
• Assists with system build, data validation and system testing.
• Support and design department project assignments and small system implementation.
• Provide input to solution development efforts.
• Complete assignments as directed.
• Maintains schedules.
• Track information system resources for assigned projects.
• Report on project time-lines and documents performance.
• Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
• Maintain project task plans, documentation and communications.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level