Epic Beacon Analyst III

Children’s Hospital of PhiladelphiaPhiladelphia, PA
2dHybrid

About The Position

A Beacon System Analyst III is a senior level position in the System Analyst job family. A person in this position will be required to work with and across teams of analysts to provide advanced level support for their customers. Performs advanced system configuration changes and maintenance to support the lifecycle of the application. Recommends design enhancements and changes for complex systems. Required to mentor other staff and lead teams. The department works 80% remotely, 20% on site in our Philadelphia offices on an as-needed basis.

Requirements

  • Bachelor's Degree Required
  • At least two (2) years experience working within a healthcare environment and within Information Systems.
  • Excellent communication and teamwork skills. (Required proficiency)
  • Advanced critical thinking, problem-solving and troubleshooting skills. (Required proficiency)
  • Proficient skills in Microsoft Office products. (Required proficiency)
  • Ability to facilitate meetings with senior leaders and cross functional groups (Required proficiency)
  • Advanced documentation skills (Required proficiency)
  • Mentoring and teaching of staff (Required proficiency)

Nice To Haves

  • Bachelor's Degree Computer Science, IS, Business, or Healthcare Preferred
  • Beacon preferred
  • Secondary preference for Willow and/or ClinDoc Orders
  • At least three (3) years working within a healthcare environment and within Information Systems Preferred

Responsibilities

  • Performs operational support, maintenance and system configuration as defined in departmental operating procedures.
  • Identifies, analyzes and resolves data and system issues of advanced complexity.
  • Works independently and leads small teams in support of team initiatives and projects.
  • Gathers requirements, develops specifications prepares and reviews documentation.
  • Develops, validates and executes comprehensive test plans.
  • Performs 24/7 on call support if applicable.
  • Communicates effectively, negotiates changes, and assists in prioritization of tasks with clients, vendors and colleagues.
  • May be considered the Subject Matter Expert in their area of application or domain.
  • Educates and coaches other team members.
  • May be required to travel to/from and work in the various CHOP locations, including patient care areas.
  • May be required to travel for mandatory certifications.
  • May be designated a “Health Care Worker”
  • May be required to represent DTS and/or present to various Hospital Clinical and/or Operations committees.
  • Understand and comply with all enterprise and DTS departmental information security policies, procedures and standards.
  • Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information.
  • Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.
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