Systems Analyst II

NBT Bank•Norwich, NY
•$66,655 - $88,880•Hybrid

About The Position

The Systems Analyst II role involves developing in-depth knowledge of the information needs of supported business units, providing support to end-users in analyzing data, troubleshooting, and identifying improvements. This position participates in defining requirements and analyzing alternative solutions for system enhancements or workflow changes. The role undertakes enhancement and production support projects of moderate complexity and size, and acts as a team leader for development and enhancement projects of moderate to large complexity and size. Responsibilities include developing test plans, performing testing, and guiding other team members in testing. The Systems Analyst II partners with other technical and business areas to resolve system or process problems and prepares project documentation as required.

Requirements

  • Associate's degree and 2 years systems experience, or equivalent combination of education and experience required.
  • Minimum 1 year of experience at a level of proficiency equal to a Systems Analyst I
  • Understanding of banking processes, supporting applications, and/or processing flows, knowledge specific to area assigned a plus.
  • Knowledgeable in systems functions and processing flows (mainframe, client-server, and/or web-hosted).
  • Experienced in the development of test plans, testing, and validation.
  • Problem solving and analysis skills.
  • Good communications skills, verbal and written.
  • Ability to exercise independent and creative thinking.
  • Ability to plan, estimate, and manage tasks of oneself and others.
  • Ability to act as Team Leader or Project Manager for projects of moderate size/scope/complexity.
  • Microsoft Office Suite proficiency.
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Analyzes system issues to determine business impact, corrective action, and/or contingency actions or to determine more effective/efficient methods.
  • Identifies and defines business requirements by consulting with users; develops systems requirements and workflow impacts in response to user requests for new automation, system modifications, system upgrades, or regulatory requirements.
  • Undertakes or supervises development of programs, queries, or extracts; system configuration; integration development. Confirms all development and configuration efforts adhere to change management standards.
  • Develops plans for testing. Performs testing and validation. Provides guidance to users in developing and/or conducting user acceptance testing.
  • Manages projects of small to moderate size/scope/complexity; Assigns and manages tasks of team leaders/members; prepares project documentation including requirements, project plans, status updates.
  • As team leader or project manager, participates in evaluation of new software solutions. Prepares RFPs, Feasibility analyses, and other phase end documentation. Evaluates technical and operational feasibility of alternatives thru-out project development.
  • Trains business trainers in new functions or processes.
  • Provides guidance to less experienced staff, as required.
  • Other duties as required.

Benefits

  • Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
  • Parental Leave: Six weeks of paid leave at 100% of your salary.
  • Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
  • Dental and Vision Coverage: Ensuring your overall health and well-being.
  • Flexible Spending Accounts: For healthcare and dependent care expenses.
  • Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
  • Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
  • Voluntary Benefits: Including hospital, accident, and critical illness coverage.
  • Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
  • Adoption Assistance: Supporting your growing family.
  • Tuition Reimbursement: Invest in your education and career growth.
  • Employee Assistance Program (EAP): Access to support and resources.
  • Pet Insurance: For all your furry friends.
  • Financial and Banking Services: Various banking services benefits and financial planning assistance.
  • Paid Sick and Safe Leave: For your health and safety.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service