Systems Analyst II

Santa Fe County • Santa Fe, NM

4d • Onsite

About The Position

Under the general direction of the Systems Analyst Supervisor, this role supports various departments in understanding user software needs and ensuring applications align with the organization’s business processes. The position assists with application development, testing, release, deployment, and support. This role involves participating as a team member for the development and implementation of systems, planning and directing project activities, and gathering requirements for adapting existing work systems or processes to electronic data processing techniques. The analyst designs forms, reports, and documentation, and assists in completing system design and associated documentation prior to systems implementation, including narratives, flow charts, decision tables, input/output formats, and database design for management review. They also design, develop, and install medium and large-scale software applications, and configure new systems and hardware. The role defines and maintains databases and files, logical sequence of information flow, requirements for programming, and systems control parameters. Additionally, the analyst develops, debugs, and modifies existing applications, studies present or planned systems to formulate recommendations based on cost-benefit, volume analysis, and personnel considerations, and makes formal presentations of systems recommendations to management and department personnel. The position assists with the design and configuration of database architecture, database troubleshooting and optimizing, identifying database corruption, backup/restores, replication, and disaster recovery planning. The analyst understands department needs and technical requirements to implement solutions, mentors and coaches other members of the IT Division, and assists with the setup and maintenance of test environments. They coordinate with other IT Division members to conceptualize, design, implement, and develop solutions for complex systems and programs, and participate in the identification of continuity/disaster recovery risks and mitigation plans, assisting in the development and testing of disaster recovery plans. Finally, the analyst develops reports and presentations for senior management.

Requirements

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or other Information Technology related field; and Four (4) years of relevant work experience in software development and support.
• Any combination of education from an accredited college or university in a related field and/or direct experience totaling eight (8) years may substitute for the required education and experience.
• Related experience may be substituted for required education at a rate of 30 semester hours equal to one (1) year of experience.
• Knowledge of form design; systems design and planning; data processing theory and application, logic functions and systems, and application programming languages, virtual memory, remote access item sharing, multi-processing and batch oriented random access systems.
• Knowledge of teleprocessing networks and communications; of software, hardware, capabilities, and systems software; and of file structure, file access methods, mathematics and accounting.
• Ability to perform under stress and meet deadlines; to interpret and develop flow charts, specifications, object codes and diagrams; to prepare and present implementation schedules; to formulate short range programs; to design and develop user systems; to develop methods for adapting work systems to electronic data processing techniques; to maintain confidentiality; and to communicate and work effectively with technical and non-technical staff.
• Ability to understand the implementation and impact of applications on the overall systems.
• Skilled in database performance management and tuning, fault analysis and remediation, database backups, disaster recovery procedures, database security, auditing, designing database architecture and SQL development, including hardware configuration, logical and physical database layouts, database management and monitoring multiple databases.
• Skilled in operating and training others on multiple types of software programs; skilled in using various types of computer hardware and office machines.
• Selected candidate must submit to and pass a County paid pre-employment physical and drug/alcohol screening.
• Additionally, selected candidate must submit to and pass a county paid criminal background screening.
• Selected candidate must possess and maintain a valid New Mexico Class D Driver’s License as incumbent shall be appointed to drive a County vehicle during the performance of his/her duties.

Responsibilities

• Participates as a team member for the development and implementation of systems.
• Planning, directing project activities, gathering requirements or changes necessary to adapt existing work systems or processes to electronic data processing techniques.
• Designs forms, reports, and documentation.
• Assists in completing system design and associated documentation prior to systems implementation including narratives, flow charts, decision tables, input/output formats, and database design for management review.
• Designs, develops, and installs medium and large scale software applications and configures new systems and hardware.
• Defines and maintains databases and files, logical sequence of information flow, requirements for programming and the systems control parameters.
• Develops, debugs, and modifies existing applications.
• Studies present or planned systems and helps to formulate specific recommendations on the basis of cost benefits, volume analysis, personnel, etc., for management review.
• Makes formal presentations of systems recommendations to management and department personnel.
• Assists with design and configuration of database architecture for affected systems.
• Assists with database troubleshooting and optimizing, identifying database corruption, backup/restores, replication, and disaster recovery planning.
• Understands department needs and technical requirements in order to determine and implement solutions.
• Mentors and coach other members of the IT Division.
• Assists with setup and maintenance of test environments.
• Coordinates with other members of the IT Division to conceptualize, design, implement, and develop solutions for complex systems and programs.
• Participates in the identification of continuity/disaster recovery risks and mitigation plans; assists in the development and testing of disaster recovery plans.
• Develops reports and presentations for senior management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level