Systems Analyst II-Rev Cycle-Hybrid

Mayo Clinic•Rochester, MN

4d•$70,699 - $95,492•Hybrid

About The Position

This is a hybrid position and must be located within 100 miles of any of the Mayo Clinic campuses for on-site expectations based on business needs. The role plans, manages, and facilitates the installation and support of small and medium software projects or systems across multiple business systems within the Enterprise Revenue Cycle. The position may lead teams for small to medium projects, provide project documentation for design and workflows, and develop design decisions. Responsibilities include engaging in system enhancement testing, validating testing quality, and working with stakeholders in Revenue Cycle, IT, and Operations. The role ensures billing scenarios are built for testing and collaborates with vendors and stakeholders to resolve issues. It supports Systems Analyst III and Senior Systems Analysts, conducts business analyses, and designs, implements, tests, and manages installations of new and existing programs, websites, workflows, reports, or tables. The analyst initiates solutions by understanding Enterprise Revenue Cycle data and database structure to resolve complex issues, troubleshoots systems software and technical issues, and oversees resolutions. They assist in redesigning systems and workflows, participate in computer system acquisition discussions, estimate non-IT resource allocation, and develop project timelines. The role leads and coordinates business meetings, recommends and prioritizes software enhancements, and provides guidance on Revenue Cycle process improvements. Additionally, it mentors and develops staff, documents changed processes, and ensures changes are incorporated into training and internal control materials. The position is accountable for maintaining a control environment to uphold Mayo Clinic's Standard of Ethics and minimize risks, ensuring systems comply with federal and state requirements, and staying updated on regulatory changes. Evening and weekend hours may be required.

Requirements

Must be located within 100 miles of any of the Mayo Clinic campuses for on-site expectations based on business needs.
Experience in planning, managing, and facilitating installation and support of small and medium software projects or systems.
Experience working across multiple business systems within the Enterprise Revenue Cycle.
Experience providing project documentation to support project design and workflows.
Experience developing design decisions.
Experience in testing system enhancements relative to technical issues and vendor releases.
Experience working with stakeholders in the Revenue Cycle, IT, and Operations.
Experience ensuring billing scenarios are built and available for testing plans.
Experience working with systems vendors and external/internal stakeholders to identify issues and attain resolution.
Experience conducting business analyses for small and medium projects.
Experience designing, implementing, testing, and managing installation of new and existing programs, web site efforts, process workflows, training documents, reports, or tables.
Understanding of Enterprise Revenue Cycle data and database structure (i.e., clinical and non-clinical systems).
Experience troubleshooting systems software and technical issues.
Experience assisting in redesigning systems and workflows.
Experience participating in acquisition discussions relative to computer systems.
Experience estimating non-IT resource allocation for software enhancements.
Experience developing project timelines.
Experience leading and coordinating business meetings.
Experience recommending and prioritizing enhancements to existing computer software applications.
Experience providing guidance and engagement in decisions relative to process improvements in the Revenue Cycle.
Experience mentoring and developing staff.
Experience documenting changed processes.
Understanding of control environments and ethical standards.
Knowledge of federal and state requirements for applicable systems.
Ability to stay abreast of regulatory changes.

Nice To Haves

May lead teams to manage small to medium size projects.
May provide project documentation to support project design and workflows to facilitate the implementation of small and medium sized projects, processes, website, or training concepts.
May develop design decisions.
May engage in the testing of system enhancements relative to more complex small and medium technical issues and vendor releases prior to production implementation.
May be required to lead teams relative to specific initiatives or projects.
May work evening and weekend hours as needed.

Responsibilities

Plans, manages, and facilitates installation and support of small and medium software projects or systems across multiple business systems within the Enterprise Revenue Cycle.
May lead teams to manage small to medium size projects.
May provide project documentation to support project design and workflows to facilitate the implementation of small and medium sized projects, processes, website, or training concepts.
May develop design decisions.
May engage in the testing of system enhancements relative to more complex small and medium technical issues and vendor releases prior to production implementation.
Validates that testing is of high quality and complete.
Works with appropriate stakeholders in the Revenue Cycle, IT and Operations.
Ensures that billing scenarios are built and available for testing plans.
Works with systems vendors and external/internal stakeholders to identify issues and attain resolution.
Supports Systems Analyst III and Senior Systems Analysts as needed.
Conducts business analyses for small and medium projects.
Designs, implements, tests, and manages installation of new and existing programs, web site efforts, process workflows, training documents, reports, or tables as appropriate for specific assignments.
Initiates solutions through understanding of Enterprise Revenue Cycle data and database structure (i.e., clinical and non-clinical systems) to provide resolution for complex issues.
Troubleshoots systems software and technical issues and oversees resolutions.
Assists in redesigning systems and workflows.
Oversees resolution of identified systems issues.
Participates in acquisition discussions relative to computer systems.
Estimates non-IT resource allocation for software enhancements and develops project time line to coordinate with other competing projects.
Leads and coordinates effective business meetings with participants throughout Mayo Clinic.
May be required to lead teams relative to specific initiatives or projects.
Recommends and prioritizes enhancements to existing computer software applications in collaboration with Enterprise Revenue Cycle teams.
Provides guidance and engagement in decisions relative to process improvements in the Revenue Cycle.
Mentors and develops staff.
Assists in documenting changed processes and ensures changes are incorporated into training and internal control materials for Enterprise Revenue Cycle staff and other users.
Understands and is accountable for ensuring a control environment is maintained to preserve Mayo Clinic's Standard of Ethics and minimize financial and legal risks for the organization.
Ensures applicable systems meet and comply with federal and state requirements.
Stays abreast of regulatory changes and makes changes, in collaboration with IT colleagues, as necessary through a detailed project process.
May work evening and weekend hours as needed.