Systems Analyst I

Iowa State University•Ames, IA

3d•Onsite

About The Position

Iowa State University’s College of Veterinary Medicine is seeking a Systems Analyst I to support critical technology used in education, research. In this role, you will build foundational skills in endpoint management, infrastructure support, and enterprise IT operations while helping maintain the systems and devices that keep the college running smoothly. You will work closely with Systems Analysts and IT staff within the CVM IT team while collaborating with central IT partners across the university. This is an excellent opportunity for someone early in their IT career who enjoys hands on work, problem solving, and growing their technical skillset in a mission driven environment. Your work will directly support the technology used by veterinary students, faculty, and clinicians in teaching, research, and patient care.

Requirements

High school diploma or equivalent
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Nice To Haves

Experience supporting Windows devices using Microsoft Endpoint Configuration Manager (MECM) or similar tools.
Experience supporting Apple devices or mobile technology using JAMF Pro or similar mobile device management (MDM) tools.
Experience supporting software or technology used in academic, research, or clinical environments.
Experience assisting with IT projects, including supporting tasks, communicating updates, or tracking progress.
Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Physics, or a related field.
Experience providing IT support within a university or academic setting.

Responsibilities

Support Windows and Apple infrastructure and endpoint management systems, including MECM and JAMF, to ensure stability and performance across faculty, staff, student, and research environments
Provide desktop and device support across the college, including contributing to the student one to one device program and maintaining hardware and software inventory
Assist with system monitoring, software updates, and operating system migrations, partnering with senior IT staff to troubleshoot and resolve issues
Participate in system testing, process improvement, and creation of standard operating procedures to enhance efficiency and user experience
Collaborate with CVM IT team members, student employees, and central IT partners while contributing to committees and technology initiatives across the university