Systems Analyst - Contract Management

Christiana Care Health Services • Wilmington, DE

2d

About The Position

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare ! Position Summary: Responsible for the quality of contract development, IT architecture alignment, processes, and system tools to help the company avoid contract disputes. This includes reviewing the company's contracts before signing, and analyzing all clauses, stipulations, obligations, and liabilities. Lead negotiations for certain customer projects and the results of the quality assurance exceptions identified with the contracts team, business partners, and customers to resolve any discrepancies, improve processes, and/or support training initiatives.

Requirements

• Bachelor’s Degree required
• Five (5) years of experience in contract review and negotiations
• Contract Management and Document Management Application experience a must
• Contract law and interpretation
• Excellent vendor negotiation skills and customer relationship management
• Communication, both written and verbal, to various levels within the organization
• Financial analysis and reporting skills
• Attention to detail
• Resourceful, creative, and results-oriented thinker
• Ability to see the “big picture” for organizational success
• Ability to influence without having direct or indirect organizational control
• Excellent PC skills and experience with Microsoft Office Suite

Responsibilities

• Review and analyze contracts with enterprise-wide IT technology vendors and other documents to ensure deal points match the expectations of all parties.
• Redline contracts to CCHS standards in a highly technical environment.
• Work with CCHS Legal Team to analyze contractual clauses and understand terms and conditions to ensure legal sufficiency and accuracy.
• Work with the CCHS Security Team to mitigate security risks and provide appropriate provisions.
• Negotiate contractual terms, including Service Level Agreements, with vendors to mitigate risks, optimize support and decrease IT technology spend.
• Convey through verbal and written communication any discrepancies in the contract deal terms to ensure technology standards and vendor strategy as agreed upon by all parties.
• Define and manage projects with business partners to ensure document quality, compliance with relevant timelines, and stakeholder alignment, including monitoring and communication of progress.
• Lead and/or advocate strategic solutions in discussions with internal departments, business partners, and customers.
• Identify performance gaps, trends, and process enhancements to improve customer interactions, training, procedures, and/or system enhancements.
• Develop, deliver, and maintain training materials relating to procedural recommendations and specific customer project management.

Benefits

• Full Medical, Dental, Vision, Life Insurance, etc.
• 403(b) with company match
• Generous paid time off
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
• ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level