Systems & AI Interaction Designer (UI), FIS University Program

FIS • Jacksonville, FL

11d

About The Position

Every day, our teams help shape the future of finance. We collaborate, innovate, and solve complex challenges together. We foster an environment where every voice is valued, fresh ideas are encouraged, and people can do their best work. And we celebrate our success as one team. If you want to make an impact in fintech, we'd like to know: Are you FIS?

Join the 2027 FIS University Program!

As a full-time employee in the FIS University Program, you will have the opportunity to participate in team projects, community service activities, professional development seminars, and work with a team that is invested in your growth, development, and success.

This two-year full-time program begins with a series of AI-Enabled Learning Sprints designed to help you accelerate your impact from day one. Through this immersive experience, you will:
Learn how to leverage AI alongside human judgment to solve real business challenges and create value in your role.
Explore the financial technology industry, gain insight into FIS's business, and understand how innovation is shaping the future of fintech.
Engage directly with senior leaders and industry experts to learn about their career journeys, leadership philosophies, and perspectives on the future of work.
Build practical AI-enabled tools, including a personal prompt library and role-specific use cases that you can immediately apply in your daily work.
This position is for a January 25, 2027 start.

About the role:
As a Systems & AI Interaction Designer (UI), you will help create intuitive, AI-enabled experiences that support learning and skill development within digital workflows. Working alongside experienced designers and cross-functional partners, you will shape user-centered solutions that guide, reinforce, and personalize support in the flow of work. This early career role is ideal for someone who enjoys solving problems, improving digital experiences, and using data and feedback to understand how people interact with technology. You will contribute to the design, testing, and refinement of scalable interaction solutions that drive engagement and adoption.

Requirements

• Bachelor’s degree in user experience design, human-computer interaction, interaction design, digital design, psychology, educational technology, or a related field
• Foundational understanding of user-centered design principles and interaction design concepts gained through coursework, internships, projects, or professional experience.
• Experience using design, prototyping, or collaboration tools to create digital experiences and workflows.
• Strong analytical, problem-solving, and communication skills with the ability to contribute effectively in a collaborative environment.
• Interest in emerging technologies, artificial intelligence, and designing experiences that improve learning and performance.

Responsibilities

• Design and support the development of intuitive user interactions, prompts, and workflow experiences that help people learn and perform more effectively.
• Collaborate with designers, product teams, and business partners to translate user needs into clear and engaging digital experiences.
• Assist with research, testing, and iterative improvements by gathering feedback and analyzing user interaction data.
• Contribute to the creation and maintenance of reusable interaction patterns and design components that support consistency across solutions.
• Help refine interaction timing, workflow guidance, and personalization features to improve usability and adoption.

Benefits

• Competitive salary and excellent benefits
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• Time to support charities and give back to your community
• A work environment built on collaboration, flexibility, and respect

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level