Systems Administrator

Kestra Financial • Austin, TX

3d

About The Position

The Systems Administrator will report to the Head of Shared Service Infrastructure. This will be a hands-on technical position driving success of IT operations and integrations with Kestra firms. The successful candidate will have solid experience troubleshooting and diagnosing a variety of infrastructure issues within a fast-paced environment, as well as assisting with the direction of overall technology strategy, and contributing positively to open communications and collaboration within the infrastructure team, technology department and organization.

Requirements

• Direct experience as an account administrator for Office 365.
• Direct experience managing and troubleshooting Azure AD and Intune/Endpoint Manager.
• Managing SSL certificates.
• Email hosting and troubleshooting (spam filtering, dkim, spf).
• Configuring and supporting Windows Servers in a production environment.
• Strong communication skills and experience detailing technology initiatives to multiple stakeholders throughout an enterprise.
• A grasp of industry best practices about backups, network security, patch management, monitoring, documentation, etc.
• A strong customer service presence, and an unwavering commitment to quality of service and follow-through.
• An ability, willingness, and desire to learn and embrace new, unfamiliar and/or emerging technologies which may best address changing business needs.

Nice To Haves

• Experience administering RingCentral a plus.
• Experience deploying and administering Windows Autopilot a plus.
• Direct experience migrating mailboxes to Exchange Online (O365) a plus.

Responsibilities

• Demonstrate technology initiatives and progress to managers and executives.
• Administer Intune and Endpoint Manager for Windows and mobile devices.
• Manage and Administer Azure AD accounts.
• Responsible for the proper functionality of systems including but not limited to email hosting, servers, and internal network.
• Assist in administering call flows and call routing.
• Support Tier 1 and 2 technicians in troubleshooting system related issues.
• On-boarding and off-boarding IT process for employees.
• Recommend improvements to existing systems and new technologies.
• Documentation and record keeping of current in production system’s technology.
• Hands-on with installing network cabling, equipment and ongoing support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed