Systems Administrator, DCO (Kansas City Passport Agency)

Peraton•Kansas City, MO

7d•$66,000 - $106,000•Onsite

About The Position

Peraton is seeking a Systems Administrator to join their team supporting the Department of State’s Consular Affairs Enterprise Infrastructure Operations (CAEIO) program. The Systems Administrator will provide IT Operations and Maintenance (O&M) support for the hardware, software, and platforms that power consular applications and systems across U.S. Passport Offices and Agencies. This role is crucial for ensuring the stability, security, and performance of mission-critical systems that serve U.S. citizens worldwide. The core work schedule is Monday-Friday, 7:00 AM – 4:00 PM, with exact hours to be determined by the site lead. The position is located at the Kansas City Passport Agency. New hires will be required to travel to an existing Passport Agency for a minimum of three weeks for training and shadowing.

Requirements

Bachelors degree and 2 years of experience or a Masters degree and 0 years of experience or an Associates degree and 4 years of experience or a High School Diploma/Equivalent and 6 years of experience.
U.S. citizenship and active SECRET Government Security Clearance.
Experience administering and supporting Microsoft Windows Server environments, including Active Directory and Group Policy.
Experience performing system installation, configuration, troubleshooting, patch management, backups, and disaster recovery activities.
Experience deploying, configuring, and maintaining enterprise systems using Microsoft Endpoint Configuration Manager (SCCM/MECM) or an equivalent endpoint management tool.
Experience administering VMware vSphere or another enterprise virtualization platform.

Nice To Haves

Knowledge of NTFS permissions, file share permissions, and Active Directory security and distribution group management.
Experience administering DHCP, Print Server, and Microsoft Exchange Online (Exchange/O365).
Knowledge of Cisco switching and routing technologies.
Experience using ServiceNow, Remedy, or another IT Service Management (ITSM) ticketing platform.
Experience supporting IBM scanner appliances.
Experience supporting Intermec PM43 label printers.
CompTIA A+, Network+, Security+, or equivalent industry certifications.

Responsibilities

Install, configure, troubleshoot, and maintain desktop, server, and peripheral COTS/GOTS systems to ensure operational reliability and performance.
Manage deployment, monitoring, and maintenance of hardware, software, and databases, including Consular Affairs applications, SCCM, Active Directory, vSphere, and SQL environments.
Perform data and system backups, restores, and ongoing management of IT infrastructure to ensure data integrity and system availability.
Coordinate and implement hardware/software upgrades, replacements, and decommissioning activities with minimal service disruption.
Administer Active Directory accounts, privileges, and badge logon configurations in accordance with security policies.
Monitor and remediate vulnerabilities, ensuring compliance with Microsoft Defender and Department of State cybersecurity standards.
Document configurations, system changes, and performance trends, maintaining accurate technical and topology documentation.
Log, track, and resolve incidents using ServiceNow, collaborating with Government System Administrators and ISSOs to ensure secure, compliant, and efficient IT operations.
Manage inventory of peripherals and support devices, including tracking asset transfers, maintaining accurate documentation, and ordering/replenishing supplies to ensure operational readiness.