Systems Administrator

Agri-Mark, Inc./Cabot Creamery Cooperative•Waitsfield, VT

54d•Hybrid

About The Position

As a Systems Administrator at Agri-Mark, you will fulfill a role in the ongoing maintenance of the organization's enterprise class, mission-critical systems on an evolving physical and cloud-based infrastructure. This position is responsible for software upgrades, network management, configuration changes, and the use of technical tools to support existing systems. You will provide technical assistance to IS team members and third parties with a high degree of professionalism, working in concert with Architects, other Engineers, Business Analysts and other subject matter experts (SMEs) to complete assigned tasks on time and within budget. You will also provide training, expertise, and escalation support to IS team members and other users and should show an eagerness to learn from and collaborate with coworkers.

Requirements

A combination of a bachelor’s degree in a technical field and/or relevant combination of education, training, and experience.
Minimum 4 years of progressive responsibility for deploying and supporting modern server and networking environments at a technical level.
Strong experience maintaining and supporting enterprise class hardware to support physical and virtual server workloads running Windows operating systems.
At least 4 years of experience with virtualization on VMware or Nutanix.
Experience working with complex routed/switched networks in fiber-optic campus environments comprised predominately of Cisco devices.
Experience supporting high performance, scalable solutions to fulfill business continuity and disaster recovery (DR) requirements of the organization.
Experience supporting Microsoft Azure-based virtual environments using Azure Management Portal.
At least 4 years’ experience with Windows server operating systems and best practices, including Microsoft Active Directory/Entra ID, NTFS security and group policy.
Experience with primary network fundamentals, protocols, cabling, and Wi-fi support.
Understanding of Information Security (InfoSec) best practices
Experience leveraging scripting or automation tools to maximize effectiveness.
Working knowledge of VoIP and POE equipment and operation to support IP telephony.
Demonstrated oral & written communication skills and project management skills.
Detail-oriented, with strong analytical and problem-solving skills.
Available to travel to company sites throughout the region.

Nice To Haves

Formal training is desirable (i.e. Microsoft Certified Professional [MCSE], Cisco Certified Network Associate [CCNA])

Responsibilities

Supporting physical, virtual and datacenter infrastructure required to maintain the organization's mission-critical systems and line-of-business applications.
Building and maintaining strong partner relationships with 3rd parties. Work seamlessly with vendors, consultants, subject matter experts (SMEs) and Value-Added Resellers (VARs).
Implementing and supporting best-practice security solutions.
Monitoring day to day network and system performance; diagnose network problems and resolve issues, often under time constraints.
Managing and support of enterprise network management systems, monitoring tools, scripting/automation tools, security tools, and utilities to enhance network resilience.
Maintaining and reviewing comprehensive documentation as it relates to network configuration, topology, process, standards and change management.
Provide support of systems by troubleshooting hardware, software, connectivity and other issues
Managing system and data backups using on-prem and cloud tools.
Remaining current on emerging technologies via professional groups, trade publications, training, independent research, and other avenues.
Promoting and maintaining a positive attitude, a strong work ethic and a commitment to the success of all projects and teams within the IS department.
Providing operational support at various Agri-Mark facilities.
Acting as an escalation resource for other IS team members.
Providing direct technical support and guidance to key decision-makers in the fulfillment of well-informed planning, capacity, budgetary and capital decisions made by the IS department.
Performing other IS duties as required.