Systems Administrator - LEVEL 02 - FULLY CLEARED with POLYGRAPH REQUIRED
About The Position
Linux, Windows, UNIX, RHEL, Kali, Solaris, Ubuntu, CentOS, Debian, Fedora, Mandriva Due to federal contract requirements, United States citizenship and an active TS/SCI security clearance and polygraph are required for the position. Required: Must be a US Citizen Must have TS/SCI clearance w/ active polygraph This position is open to multiple levels of years of experience; two (02) years within the last five (05) years must be directly related to the job you are applying for: Level 04 requires a minimum fifteen (15) years of direct/relevant experience Level 03 requires a minimum twelve (12) years of direct/relevant experience Level 02 requires a minimum nine (09) years of direct/relevant experience Level 01 requires a minimum six (06) years of direct/relevant experience Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (05) years of additional Systems Administration experience on projects with similar processes may be substituted for a bachelor’s degree. Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remains involved in the resolution process Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Requirements
- Linux, Windows, UNIX, RHEL, Kali, Solaris, Ubuntu, CentOS, Debian, Fedora, Mandriva
- United States citizenship and an active TS/SCI security clearance and polygraph are required for the position.
- Must be a US Citizen
- Must have TS/SCI clearance w/ active polygraph
- Level 02 requires a minimum nine (09) years of direct/relevant experience
- Bachelor’s degree in a technical discipline from an accredited college or university is required.
- Five (05) years of additional Systems Administration experience on projects with similar processes may be substituted for a bachelor’s degree.
Responsibilities
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Benefits
- Affordable healthcare options with 80% employer paid premium PLUS a company-funded HSA
- Comprehensive Dental insurance
- Vision with 80% employer paid premium
- Employer paid Life insurance 100%
- Employer paid Short-term and Long-term disability 100%
- Annual training, continued education, and professional memberships reimbursement
- Unlimited access to Red Hat Enterprise Linux, AWS, and NetApp training and accreditation
- Annual reimbursement for technology i.e. phones, computers, printers, etc...
- 401(k) with company match up to 5% with 100% immediate vesting (after 90 days of employment)
- Professional development investment and paid time off for training
- Team building events throughout the year such as Destination Family Events, Holiday Party, Monthly Get-Togethers
- Leadership Team engagement and mentorship
- Performance Recognition Program
- Complimentary branded apparel
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
