Under general direction, is responsible for analyzing, installing, administering, maintaining and troubleshooting software applications, computers and server systems. Participates in capacity planning, supports the creation and maintenance of system and server disaster recovery plans, and monitors all system and server performance activities. Screens systems and servers for attempted intrusions as well as designs and implements appropriate system and server security measures and procedures. Responsible for assisting with the maintenance of the clinic infrastructure to support major application and server systems. Provides support for network, database, application, and various IT issues that come through the customer service center. Exercises no direct supervision over assigned staff. This position requires advanced knowledge of and the ability to support and administer major Health IT applications, databases, local and wide-area networks and infrastructure, redundancy, and security. This position also requires the ability to integrate various equipment and provide sufficient architecture expertise for current and anticipated bandwidth needs, establish controls and permissions ensuring the security and integrity of data and stability of connectivity.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree