Erias Ventures is seeking a System Administrator to provide support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. This role involves managing IT system infrastructure, supporting day-to-day operations, monitoring, and problem resolution for various devices including client/server, storage, network devices, and mobile devices. The System Administrator will provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, identifying, diagnosing, and resolving issues. Responsibilities include escalating and communicating status to management and internal customers, supporting the dispatch system and hardware problems, and remaining involved in resolution processes. The role also involves configuring and managing UNIX and Windows operating systems, installing and loading operating system software, troubleshooting, maintaining network component integrity, and implementing operating system enhancements to improve reliability and performance.
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Job Type
Full-time
Career Level
Senior