Systems Administrator

Agri-Service LLCPasco, WA
$68,000 - $85,000Onsite

About The Position

This role is responsible for maintaining and improving the company's IT infrastructure, ensuring system security, performance, and user support. The Systems Administrator will analyze system logs, perform audits, apply updates, install software, manage user accounts, and troubleshoot a variety of technical issues including software, network, and mobile devices. This position also serves as an IT liaison, manages inventory, maintains documentation, and supports business applications and Office 365. A strong emphasis is placed on promoting a safety culture and adhering to all safety policies and procedures.

Requirements

  • Knowledge and experience with Windows and Mac operating systems
  • Knowledge and experience with Active Directory
  • Knowledge and experience with mobile devices
  • Knowledge and experience with Microsoft Exchange
  • Knowledge and experience with Office 365
  • Knowledge and experience with Azure
  • Knowledge and experience with Hyper-V
  • Strong problem-solving skills
  • Strong project management skills
  • Ability to organize work, prioritize tasks and multi-task.
  • Must be able to communicate effectively in English (speak, read, write, comprehend)
  • Must be willing to complete role specific training as requested by management

Nice To Haves

  • Building rapport, welcoming attitude with superior communication and customer service skills
  • Working knowledge of Power BI is a plus

Responsibilities

  • Promote the Safety Culture of Agri-service
  • Attend all safety training both in person and virtual.
  • Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face, ear and eye protection. (PPE)
  • Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers.
  • Maintains a clean office environment.
  • Analyze system logs, and identify potential issues with network and computer systems
  • Perform routine audits of network and computer systems and software
  • Apply operating system updates, patches and configuration
  • Install applicable software on new and existing hardware
  • Add, remove or update user account information, reset passwords, etc.
  • Answer technical queries and assist users
  • Responsible for network and computer security
  • Responsible for network and computer system performance tuning
  • Troubleshoot any software and network related problems
  • Troubleshoot cellphone and tablet issues
  • Serve as IT liaison between the company, manufacturers, and tech services
  • Order, setup and distribute company cellphones and tablets
  • Program and support company phone system
  • Recommend technological upgrades
  • Lead department projects as needed
  • Learn and support business applications
  • Train users on the proper use of software
  • Management of inventory for software components
  • Maintain accurate documentation of system installations, configurations and upgrades
  • Assist with Office 365 software issues
  • Troubleshoot Microsoft operating systems, the Office suite, and other corporate software
  • Complete other job-related functions as needed
  • Configure and maintain monitoring software
  • Performs other duties as assigned

Benefits

  • Medical
  • Health's Savings Account (HSA)
  • Dental
  • Vision
  • 401k
  • Paid Time Off
  • Voluntary Time Off
  • Parental Leave
  • Holiday Pay
  • Life Insurance
  • AD&D Insurance
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