Systems Administator

Lane Public Library•Hamilton, OH

8d•$50,000•Onsite

About The Position

As defined by its Board of Trustees, the mission of the Lane Public Library (LPL) and its staff members is “to provide materials, services and technology aimed at satisfying the curiosity, intellect and imagination of our patrons throughout our communities, on our website and by engaging in strategic partnerships.”

Requirements

Demonstrates technical proficiency with Windows and/or Linux server environments and fundamental networking concepts (TCP/IP, DNS, DHCP, VLANs)
Organizes, analyzes, and prioritizes technical tasks and help desk requests skillfully and efficiently
Communicates complex technical issues clearly and effectively to non-technical stakeholders and staff members
Works independently with appropriate direction and exercises sound troubleshooting judgment
Upholds strict professional ethics and maintains the confidentiality of library patron and staff data
Bachelor's degree in Computer Science, Information Technology, or a related field preferred, OR an equivalent combination of education and professional technical certifications
Demonstrated experience supporting IT infrastructure, hardware, client operating systems, and network services in a professional environment
Valid driver's license and reliable transportation
Ability to lift up to 50 lbs.
Must pass criminal background check

Responsibilities

Provides consistently excellent, responsive customer service to library staff and patrons
Operates, monitors, and maintains essential library servers, databases, and network infrastructure to ensure system health and reliability
Delivers high-quality technical support, troubleshooting, and training to library staff for hardware, software, and system issues
Deploys, configures, and troubleshoots staff and public-facing computer workstations, printers, and peripheral equipment
Executes routine system backups, recovery procedures, and software patching protocols proactive to prevent downtime
Administers and updates the library's public-facing website and internal website, ensuring accessibility and properly routing digital inquiries
Creates and maintains clear, accessible end-user guides, technical documentation, and system procedures
Collects, analyzes, and maintains accurate system usage statistics, network logs, and administrative reports for leadership
Maintains active awareness of library announcements, system updates, and internal communications
Participates on system-wide planning teams and cross-functional committees
Exercises sound troubleshooting judgment while prioritizing support requests efficiently
Maintains professionalism and strictly adheres to library policies, safety procedures, and the staff code of conduct