Systems Administrator, Salesforce

Panopto

37d • $80,000 - $92,000 • Remote

About The Position

At Panopto, we are the most customer-centric learning technology company in the world. As the leader in visual and audio-based learning, we empower organizations to share knowledge effortlessly in a capture and post-capture world. We don’t just build software; we obsess over our users’ goals to deliver solutions that truly matter. Our mission is simple: to attract the brightest talent, people like you, to Elevate the Craft and do the most impactful work of your career.

To enhance our team, we are seeking an experienced Systems Administrator to lead the evolution and optimization of our Salesforce CPQ environment
Position Overview:
In this role, you will have the opportunity to do the most impactful work of your career, elevating your craft while contributing to a team that values lifelong learning. As our Salesforce CPQ specialist, you will be the architect of our "quote-to-cash" efficiency, ensuring our sales and financial systems are scalable, intuitive, and high-performing. You won't just manage a database; you will translate complex business needs into elegant technical solutions that directly enable Panopto’s growth.

Requirements

• Mastery of Salesforce: You bring 4+ years of hands-on Salesforce administration experience and hold your Salesforce Certified Administrator credential.
• CPQ Expertise: You have a deep understanding of the CPQ lifecycle; a Salesforce CPQ Specialist Certification is a significant "force multiplier" for this role.
• Operational Ownership: You Act with Ownership, handling workload under pressure and meeting deadlines while managing the full software development life cycle.
• Strategic Relationship Building: You are a strong communicator who can collaborate with stakeholders in Finance, Sales Ops, and Support to build Collective Wisdom.
• Technical Curiosity: You are familiar with Zapier and modern sales tech stacks, always seeking to Elevate the Craft through continuous learning.

Nice To Haves

• CPQ Expertise: You have a deep understanding of the CPQ lifecycle; a Salesforce CPQ Specialist Certification is a significant "force multiplier" for this role.

Responsibilities

• Architect Scalable Solutions: Gather requirements from across the business and translate them into Salesforce best practices, specifically focusing on CPQ configuration and workflows.
• Optimize the User Experience: Oversee user and license management while designing page layouts, record types, and custom objects that prioritize Clarity Over Complexity.
• Drive Process Automation: Identify inefficiencies and build automated solutions that improve data quality and track the metrics that matter most to our leadership.
• Ensure System Integrity: Maintain the "source of truth" by monitoring integrations (like Marketo, Outreach, and DocuSign) and adhering to strict data management best practices.
• Empower the Team: Develop documentation and lead training sessions to ensure every Panopto team member is equipped to use our systems effectively.

Benefits

• The salary range for this position is $80,000 - $92,000 USD per year.
• This position is also eligible for a bonus as part of the compensation package.
• The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees