Systems Administrator, Lev 2 (AE26100730)
Advantage Engineering & IT Solutions Inc•Annapolis Junction, MD
•$85,000 - $92,000
About The Position
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. May coach and provide guidance to less-experienced professionals. Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Requirements
- Hardware
- Remote Assistance
- Remote Desktop
- CompTIA A+ CE
- CompTIA Network+ CE
- Privileged User
Responsibilities
- Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
- May coach and provide guidance to less-experienced professionals
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
- Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
- Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Benefits
- 401K with employer contribution. Fully vested at 1 year anniversary.
- Five (5) weeks comprehensive annual leave (25 workdays).
- Additional leave can be earned in lieu of overtime.
- 11 Paid Federal Government Holidays.
- Up to $5,000 annually for individually tailored education / training program.
- Life Insurance at 1x annual salary with employee option to purchase additional coverage for self and dependents.
- Short-term and long-term disability.
- Medical plans
- Dental plan
- Vision plan
- Generous incentives and performance bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
