About The Position

Leidos is seeking a Systems Administrator Lead to support the Military OneSource program. This is a full-time, remote leadership role supporting a government customer in a 24/7 operational environment. The role requires strong technical expertise, team leadership, stakeholder engagement, and a focus on improving Customer Experience (CX). This position may require after-hours support coverage and operational escalation support.

Requirements

  • Bachelor’s degree and 8+ years of systems administration experience, including supervisory or team lead experience
  • Experience with one or more of the following: Salesforce, AWS, Tableau
  • Scripting (Python, PowerShell, Bash)
  • Experience supporting enterprise applications and integrated systems
  • Strong communication and stakeholder engagement skills
  • Experience supporting Customer Experience (CX) or service improvement initiatives
  • Ability to manage multiple priorities in a fast-paced environment
  • Ability to support after-hours operational needs in a 24/7 environment
  • U.S. Citizenship and ability to obtain/maintain required clearance

Nice To Haves

  • Experience with APIs, cloud integrations, or DevOps practices
  • Experience with reporting, analytics, or business intelligence tools
  • AWS or Salesforce certification
  • Experience supporting government or mission-critical environments

Responsibilities

  • Supervise and support systems administrators across enterprise applications and cloud environments
  • Drive Customer Experience (CX) and operational improvement initiatives
  • Administer and support platforms such as Salesforce, Tableau, and AWS
  • Develop automation and scripts to improve performance and efficiency
  • Troubleshoot system, integration, and infrastructure issues
  • Configure workflows, dashboards, and operational reporting
  • Support APIs, cloud integrations, and enterprise tools
  • Work directly with government stakeholders and program teams
  • Monitor system health, upgrades, and operational performance
  • Support incident response, escalation management, and after-hours operational coverage

Benefits

  • competitive compensation
  • Health and Wellness programs
  • Income Protection
  • Paid Leave
  • Retirement
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