Systems Administrator - Intermediate

ASRC Federal•Aberdeen Proving Ground, MD

3d•Onsite

About The Position

ASRC Federal is seeking a Systems Administrator to support DEVCOM CBC G-6. This role involves providing Tier 1, Tier 2, and Tier 3 IT support, triaging and resolving help desk tickets, and performing systems administration, infrastructure, and end-user support functions. The Systems Administrator will collaborate with the DEVCOM CBC G-6 team and the IT Mission Support Center to resolve issues related to desktop and warehouse operations, network configuration, classified systems, and PKI token administration. This is a comprehensive role requiring technical versatility across desktop support, infrastructure, and classified system administration, with a strong emphasis on adhering to DoD cybersecurity guidelines.

Requirements

Bachelor’s degree (BA/BS) in Computer Science, Information Technology, Engineering, or a related field or 4 additional years of experience (for a total of 5 years) in lieu of the degree
1 or more years of experience in systems administration, IT support, or a related technical field
Experience with Windows-based systems administration including Active Directory, network configuration, and desktop support
Familiarity with software deployment tools or package management in an enterprise IT environment
Active DOD Secret clearance or the ability to obtain and maintain the required security clearance
U.S. Citizenship is required
DoDI 8140.03 qualification for DCWF Work Role System Administrator (451 Intermediate), including accepted foundational qualifications such as Cloud+, GICSP, GSEC, Security+, and SSCP.

Nice To Haves

CompTIA Security+ certification
CompTIA A+ or Network+ certification
Experience with PDQ Deploy or similar enterprise software deployment platforms
Experience supporting Virtual Desktop Infrastructure or thin client environments in a DoD context
Experience with Citrix VPN configuration and troubleshooting
Familiarity with Controlled Cryptographic Item handling procedures and PKI token administration in a DoD environment
Experience performing data sanitization in accordance with Army and NSA data destruction policy
Experience supporting classified networks and systems at Aberdeen Proving Ground or similar Army installations

Responsibilities

Provide Tier 1, Tier 2, and Tier 3 IT support across DEVCOM CBC G-6 branches, triaging all assigned help desk tickets and coordinating resolution with the IT Mission Support Center and G-6 staff
Perform Enhanced Trusted Agent responsibilities for issuing and maintaining PKI hardware tokens to DEVCOM CBC personnel for classified and privileged user systems
Execute data sanitization procedures on CBC equipment designated for turn-in or destruction in accordance with Army and NSA data destruction policy and guidelines
Generate new network licenses for commercial off-the-shelf software, maintaining accurate license tracking in accordance with Cybersecurity-approved methods
Create PDQ Deploy packages for supported software applications, supporting centralized software deployment across the DEVCOM CBC G-6 environment
Design and install well-functional computer network configurations, connections, and cabling in support of new installations and infrastructure changes
Provide technical support for Controlled Cryptographic Items, Citrix Virtual Private Networks, Virtual Desktop Infrastructure, and thin clients on both classified and unclassified networks
Perform general system administration duties for Windows and Linux servers
Follow all DoD and Army cybersecurity guidelines across all support activities, escalating cybersecurity concerns to the appropriate branch as directed