Systems Administrator III

Scientific Research Corporation • Huntsville, AL

7d • Onsite

About The Position

Scientific Research Corporation (SRC) is seeking a junior-to-mid level Systems Administrator/Account Management Support Specialist to support U.S. Space Command (USSPACECOM) transition and operational standup activities in Huntsville, Alabama. Serving as a front-facing support resource assisting newly transitioned government personnel, military members, and contractor staff with onboarding, account provisioning coordination, and day-to-day IT support functions. Acting as one of the first points of contact for incoming personnel and must demonstrate strong customer service, communication, and organizational skills while supporting a fast-paced operational environment. Blending systems administration support, account management coordination, and quasi-help desk responsibilities across multiple classified and unclassified environments supporting C4IT and mission operations.

Requirements

• 2–5 years of experience supporting IT help desk, systems administration, customer support, or account management activities in a professional environment
• Basic understanding of Microsoft Windows enterprise environments
• Familiarity with Active Directory
• Familiarity with Microsoft 365
• Familiarity with Outlook
• Familiarity with Microsoft Teams
• Familiarity with SharePoint
• Strong customer service and communication skills
• Ability to communicate effectively with both technical and non-technical personnel
• Strong organizational skills and attention to detail
• Ability to multitask and manage multiple onboarding or support requests simultaneously
• Familiarity with basic troubleshooting techniques for desktop and user support issues
• Ability to work independently while coordinating with multiple teams and stakeholders
• Professional demeanor and ability to interact with senior personnel and mission users
• U.S. Citizenship
• U.S. Government Security Clearance at the Top Secret / SCI level

Nice To Haves

• Associate degree in Information Technology, Cybersecurity, Information Systems, or related field
• Relevant military or professional experience may be substituted for formal education requirements
• Experience supporting DoD, military, government contractor, or enterprise IT environments
• Familiarity with classified environments and multi-network workstation support
• Experience using ticketing or workflow management systems such as Jira, ServiceNow, Remedy, or similar platforms
• Familiarity with CAC authentication and secure government workstation environments
• Exposure to account provisioning or onboarding processes
• Security+, Network+, or similar entry-level certifications
• Experience supporting transition, relocation, or operational standup efforts

Responsibilities

• Serving as a front-facing support resource assisting newly transitioned government personnel, military members, and contractor staff with onboarding, account provisioning coordination, and day-to-day IT support functions
• Acting as one of the first points of contact for incoming personnel and must demonstrate strong customer service, communication, and organizational skills while supporting a fast-paced operational environment
• Blending systems administration support, account management coordination, and quasi-help desk responsibilities across multiple classified and unclassified environments supporting C4IT and mission operations

Benefits

• Medical plans
• Dental plans
• Vision plans
• 401(k) with a company match
• Life insurance
• Vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually
• 11 paid holidays
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree