Systems Administrator II

Community Choice Credit Union•Jackson, MI

4d•$0 - $73,000•Hybrid

About The Position

At Community Choice Credit Union, we believe in helping our neighbors achieve the life they desire. Every team member plays a key role in making that purpose a reality by providing outstanding service to both internal and external members while living out our core values: Committed, Charitable, Credible, and United. As a Systems Engineer, you’ll be part of a collaborative IT team responsible for the technical design, performance, and execution of our mission-critical enterprise systems. This role is perfect for someone who thrives on problem-solving, is passionate about technology, and is excited to ensure the security, availability, and reliability of systems that support thousands of members. You won’t just “keep the lights on”—you’ll directly impact how we serve our members by optimizing technology, strengthening our infrastructure, and driving innovative solutions.

Requirements

Associate’s degree required
5+ years in a similar technical role
End-user computing devices, peripherals, and software
VMware, ESX, vSphere, VDI (Horizon)
Windows Server, Active Directory, GPO, Certificate Authority, SharePoint
Microsoft 365 Administration
Server compute and storage hardware
Strong customer service focus
Problem-solving mindset
Attention to detail
Ability to communicate complex technical concepts in a clear, approachable way.

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Manage day-to-day operations of the credit union’s host computers, ensuring high availability and optimal performance.
Implement, configure, and maintain operating systems, applications, servers, and storage hardware.
Partner with vendors and IT leadership on technical projects and problem resolution.
Support new system implementations through testing, training, and documentation.
Troubleshoot system issues, lead problem-solving efforts, and oversee upgrades.
Maintain secure and reliable IT infrastructure through patch management, backup processes, and disaster recovery planning.
Provide cross-functional technical support, including assistance with phone system programming and LAN administration.
Contribute to IT audits and compliance, recommending best practices to reduce risks and strengthen cybersecurity.