Systems Administrator 1 | TS/SCI w/ poly security clearance
About The Position
Tulzi Technologies, LLC (Tulzi) prides itself on an open, and honest culture in the workplace which builds morale conducive to inspiring growth on our team, while balancing lifestyle by supporting personal and family goals with flexibility. Tulzi offers secure network systems and software engineering solutions in both the public and private sectors. With certified expert consulting the team at Tulzi is able to address the customer's mission and follow-through in the systems development life cycle. This role provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Requirements
- TS/SCI with poly Clearance
- Three (3) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Bachelor's degree in a technical discipline from an accredited college or university is required.
- Five (5) years of additional SA experience may be substituted for a bachelor's degree.
- Configures and manages Linux, Unix, and Windows operating systems
- Installs/loads operating system software
- Troubleshoots, maintains integrity and configures network components
- Implements operating systems enhancements to improve reliability and performance
Responsibilities
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
Benefits
- Health and Wellness Benefits
- Medical Insurance (three CareFirst healthcare plans to choose from, Dental and Vision Insurance, 75% covered for employee/ 50% per dependant
- Health Savings Account (HSA) contributions $1500 individual/ $3000 family
- Personal Insurance Benefits
- Company-paid Life Insurance and AD&D coverage
- Company-paid Short-term and Long-term Disability Insurance
- Paid Leave
- Employees receive 20 days of vacation/10 holidays built into hourly rate/ 5 days of sick time (currently used for snow, jury, bereavement)
- Retirement Pre-tax 401k program including 6% company match
- 100% fully vested from eligibility date
- Eligible after 90 days of employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
