Systems Administration Manager
About The Position
The Department of Technology & Information (DTI) is seeking a Systems Administration Manager to lead an Enterprise Desktop/LAN (EDL) Team. This role involves strategic and technical management, focusing on value-added initiatives, technologies, processes, policies, and procedures. The manager will promote leading-edge thinking, develop innovative IT strategies aligned with government practices, and inspire staff through creative problem-solving and teamwork. Responsibilities include managing the full lifecycle of enterprise-wide desktop solutions, forecasting infrastructure needs, and ensuring stable systems. The selected individual will possess high expectations for accomplishment, extraordinary strategic and technical knowledge, and strong people skills. This role also provides leadership and mentorship to EDL personnel. The Systems Administration Manager will report to the EDL Technology Senior Manager.
Requirements
- Possess a minimum of five years of experience working in an Information Technology environment, with at least one year in a supervisory position.
- Possess a minimum of three years of technical experience providing end-user support for hardware/software deployments, maintenance/repairs of computing devices, phones and other end-user peripherals and basic system administration tasks.
- Possess a minimum of three years of experience analyzing and deciding among alternative solutions to current and anticipated IT needs with emphasis on identifying creative solutions to IT problems within applicable constraints.
- Possess a minimum of three years of experience in project leadership including defining, evaluating, leading, tracking and reporting on complex multi-resource projects.
- Possess a high school diploma or GED.
Nice To Haves
- Bachelor’s Degree preferred, with emphasis in Computer Science, Information Systems, Telecommunications, Network Security or a related field.
- Possess certifications in Comp TIA A+, Comp TIA Network+, MCSA, MCSE, CCNA or a comparable certification is preferred.
- Possess training or previous experience in Project Management and Software Life Cycle Development processes.
Responsibilities
- Strategic and technical management of an Enterprise Desktop/LAN (EDL) Team.
- Focus on value-added initiatives, technologies, processes, policies, and procedures.
- Promote leading-edge thinking and develop innovative and best practice IT strategies for systems aligned with government practices.
- Inspire and motivate staff by being a catalyst for creative problem-solving, solution generation, implementation, and teamwork.
- Manage the full life cycle of enterprise-wide desktop solutions.
- Forecast and develop an enterprise infrastructure.
- Provide the foundation for highly-functional and stable systems.
- Provide leadership and mentor EDL personnel.
Benefits
- Group Health Plan
- Dental Plan
- Vision Plan
- Prescription
- Flexible Spending (Health and Dependent Care)
- Long & Short Term Disability Insurance
- Group Universal Life Insurance
- Accident & Critical Illness Insurance
- Health Management Programs
- 21 paid vacation days
- 15 paid sick days
- 13 paid holidays
- Up to 12 weeks paid Parental Leave
- Tuition reimbursement up to $4,000 annually
- State funded learning opportunities
- mentor programs
- professional development opportunities
- Employee Assistance Program: Access to support services such as Professional Counseling Services, Legal Services, Financial Services.
- Employer & Employee Funded Pension Plan
- Employee Funded Retirement Savings Plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
