Systems Admin Specialist II

NerdWallet

1d•$95,000 - $179,000•Remote

About The Position

At NerdWallet, we’re on a mission to bring clarity to all of life’s financial decisions and every great mission needs a team of exceptional Nerds. We’ve built an inclusive, flexible, and candid culture where you’re empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well-being, development, and ability to make an impact because when one Nerd levels up, we all do. The Senior IT Systems Administrator at NerdWallet is responsible for maintaining the stability, scalability, and security of the organization's technology infrastructure. They will be involved with the design, configuration, and maintenance of key IT systems, including corporate identity, endpoint management, security, networking, and cloud platforms. Additionally, they will evaluate emerging technologies to enhance efficiency and provide strategic guidance to peers and management on infrastructure-related initiatives.

Requirements

Associate or Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
Proven experience with enterprise-scale implementations of the following:
IdP/SSO concepts (SAML/OAuth), provisioning (SCIM/JIT), and platform administration (Okta)
MDM platform administration (Jamf, Intune)
Functional understanding of the following:
Security principles (least privilege, secure design, data protection)
Automation using code and no-code tools (Okta Workflows, webhooks, APIs, AWS Lambda/Cloud Functions, Python, Bash/ZSH, PowerShell)
Infrastructure as Code (Terraform) and version control (Git, GitHub)
Networking principles, troubleshooting, management, and administration
Cloud concepts (IaaS, public cloud) and platform administration
Strong technical verbal and written skills and ability to produce and maintain high-quality technical documentation
Ability to build a project plan and carry it to completion without oversight
Experience with change management and helping to define team processes, procedures, and best practices
Excellent teamwork, communication, and interpersonal skills

Nice To Haves

Experience scaling IT systems and infrastructure through periods of significant organizational growth and change (e.g. M&A)
Demonstrated use of AI tools or AI-assisted approaches to solve real-world IT and business problems
Experience implementing compliance controls (e.g., SOX) and security standards (e.g., NIST, ISO)
IT certifications in System Administration, Security, Networking, or related fields

Responsibilities

Identity platform (Okta) administration; SSO, authentication, and access controls
User lifecycle management automation; onboarding and offboarding of users, devices, and application access
Maintenance of corporate IT infrastructure, including networks, servers, firewalls, applications, and cloud services (AWS, Azure, GCP)
Endpoint management and configuration (Jamf, Intune), including security policy, patching, and vulnerability remediation
SOX auditing and compliance enforcement across IT infrastructure processes and procedures
Build and expand automation across IT operations, using both code and no-code tools, to reduce manual toil and improve consistency at scale
Identify opportunities to apply AI and machine learning to reduce operational burden and improve decision-making
Evaluate and adopt emerging tools and technologies that enhance identity management, endpoint security, and overall IT infrastructure efficiency
Create and maintain high-quality technical documentation (runbooks, SOPs, end-user guides)
Collaborate with Security, DevOps, HR, and other teams to identify and execute infrastructure improvements
Assist IT leadership with special projects that may involve handling sensitive data, internal investigations, or strict confidentiality requirements

Benefits

Industry-leading medical, dental, and vision health care plans for employees and their dependents
Flexible Vacation Time Off
11 holidays
Holiday company shutdown
New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
Mental health support
Paid sabbatical after 5 years
Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
Monthly Wellness Stipend
Cell Phone Stipend
Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)
Work from home equipment stipend
Co-working space subsidy (Only remote Nerds are eligible for these stipends)
Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
Hackathons and team events across all teams and departments
Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction
8 hours of volunteer time off per quarter
Company match for volunteer donations
401K with 4% company match
Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
Disability and Life Insurance with employer-paid premiums