System Trainer (US REMOTE)

Motorola Solutions•New York, MA

3d•$80,000 - $100,000•Remote

About The Position

Motorola Solutions is seeking a dynamic and organized System Trainer to design, develop, and deliver high-quality training programs for their business software applications. This role involves bridging the gap between product development and user adoption, ensuring customers and internal teams are equipped to leverage the platform's capabilities. The System Trainer will manage the end-to-end training lifecycle, from content creation to delivery, while collaborating with product teams and external stakeholders. The Training & Customer Enablement department at Noggin, a part of Motorola Solutions, focuses on ensuring customers can navigate their integrated resilience management technology with confidence. This department bridges the gap between Noggin’s powerful technology and user success by deeply understanding the products and customer contexts.

Requirements

Proven experience developing and delivering training courses for business software applications within a product development cycle.
Demonstrated experience writing clear, concise instructional text and documentation.
Excellent written and verbal communication skills, with a high level of comfort presenting to diverse groups and audiences.
Strong organizational skills and attention to detail; ability to manage multiple concurrent projects independently while meeting strict deadlines.
Ability to establish and maintain strong working relationships with internal teams and external customers across various industries and leadership levels.
Eligible and willing to obtain the necessary Security Clearance.
Associates degree with 5+ years of systems training experience.
Legal authorization to work in the U.S. indefinitely is required.
Employer work permit sponsorship is not available for this position.

Nice To Haves

Proven competency in delivering highly interactive online and in-person training sessions.
Experience creating engaging eLearning modules and multimedia/video training content.

Responsibilities

Design, maintain, and update engaging training courses for both online and in-person delivery, including customized curriculums tailored to specific customer needs.
Lead impactful training sessions and manage all associated administrative tasks, including scheduling, client communications, and logistics.
Evaluate and continuously refine training programs to ensure alignment with product updates and optimal learning outcomes.
Proactively coordinate with cross-functional teams to ensure training content is fully updated and ready in time for new product releases and feature updates.
Serve as a primary point of contact for customers regarding upcoming training sessions, bookings, and post-training feedback collection.
Partner closely with Product Managers to stay ahead of the product roadmap, understand new feature benefits, and align training objectives with broader business goals.
Collaborate with internal stakeholders to maintain rigorous content quality standards and effectively manage joint initiatives across multiple teams.