System Technician

WideOpenWest • Pinellas Park, FL

5d • Onsite

About The Position

WOW is Hiring a System Technician! Work with Your Hands. Build Your Skills. Power Connections That Matter. Tired of being stuck behind a desk? Want a career where you can work with your hands, solve real problems, and see the impact of your work every day? At WOW!, our System Technicians are the backbone of our network, powering the connections that keep homes and businesses running. If you’re looking for a hands-on career with strong earning potential, paid training, and a clear path for growth, this is it.

Requirements

• Experience in maintenance, troubleshooting/repairing in HFC networks is highly preferred
• Ability to explain technical concepts to non-technical customers
• Enjoy working outdoors and staying active
• Strong problem-solving skills and attention to detail
• Comfortable learning technical skills and using tools
• Ability to explain things clearly to customers
• Flexible schedule (evenings, weekends, on-call rotation)
• Valid driver’s license with a clean driving record

Responsibilities

• Troubleshoot and repair HFC (Hybrid Fiber-Coaxial) networks
• Test and optimize signal performance
• Maintain key network equipment (nodes, fiber systems, power supplies)
• Perform fiber splicing and activation
• Handle outages and support emergency restoration
• Conduct preventative maintenance and system balancing
• Identify signal leakage and ensure compliance
• Support network expansion and serviceability
• Deliver excellent customer service while representing WOW!

Benefits

• Quarterly bonus opportunities
• Pay Increases with Certifications (we help you earn them!)
• Medical, Dental, Vision
• 401(k) with Company Match
• PTO
• Paid Holidays
• FlexPay
• Tuition Reimbursement
• Employee Discounts on WOW! Services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed