System Technician

WOW! Internet, Cable & Phone • Potterville, MI

3d • $19 - $28 • Onsite

About The Position

System Technicians are the backbone of WOW!'s network, powering the connections that keep homes and businesses running. This role offers a hands-on career with strong earning potential, paid training, and a clear path for growth. The position involves working in the field to keep the network strong, reliable, and ready for anything.

Requirements

• Experience in maintenance, troubleshooting/repairing in HFC networks is highly preferred
• Ability to explain technical concepts to non-technical customers
• Enjoy working outdoors and staying active
• Strong problem-solving skills and attention to detail
• Comfortable learning technical skills and using tools
• Ability to explain things clearly to customers
• Flexible schedule (evenings, weekends, on-call rotation)
• Valid driver’s license with a clean driving record

Responsibilities

• Troubleshoot and repair HFC (Hybrid Fiber-Coaxial) networks
• Test and optimize signal performance
• Maintain key network equipment (nodes, fiber systems, power supplies)
• Perform fiber splicing and activation
• Handle outages and support emergency restoration
• Conduct preventative maintenance and system balancing
• Identify signal leakage and ensure compliance
• Support network expansion and serviceability
• Deliver excellent customer service while representing WOW!

Benefits

• Quarterly bonus opportunities
• Pay Increases with Certifications
• Medical, Dental, Vision
• 401(k) with Company Match
• PTO
• Paid Holidays
• FlexPay
• Tuition Reimbursement
• Employee Discounts on WOW! Services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed