System Technician III

Boston Scientific • Arden Hills, MN

16h • $55,432 - $94,224 • Hybrid

About The Position

Supports the planning, development, implementation, and operations of applications, computers, peripherals for internal customers. This role follows a hybrid work model, requiring employees to be in the local office three days per week.

Requirements

• Minimum 2 years’ working experience in manufacturing IT/OT support space within regulated medical device environment
• Minimum 7 years of experience with an associate degree/diploma, or an equivalent combination of education/work experience
• Experience for Windows XP/7/10/11 Operating Systems and/or LTSC version
• Experience for Active Directory / Azure AD user account admin and access provisioning
• Able to perform hardware component diagnosis, repair, replacement and imaging.
• Network troubleshooting including connectivity issues, DNS, RDP, ping, traceroute, and domain configuration experience
• Familiar with manufacturing domain permissions, automation, documentation and change-controlled environments

Nice To Haves

• Preferred Bachelor’s degree within the technology space
• Preferred 10+ years of IT/OT support experience across multiple sectors
• Experience with equipment, lifecycle management and EOL mitigation
• Working knowledge on malware, ransomware etc. in cybersecurity space

Responsibilities

• Organizes and performs Installation, Move, Add, and Changes (IMAC) of applications, computers, phones and other hardware.
• Troubleshoots and repairs issues related to manufacturing end-point computers, peripherals, applications, and Operating Systems.
• Plans, tests, and partners in the roll-out of new applications, hardware, Operating Systems, and infrastructure equipment.
• Performs hardware and software compatibility tests for monthly/quarterly security patching, application, and Operating System updates.
• Maintains, develops, and installs network infrastructure equipment and implements necessary changes.
• Provides guidance and technical expertise for users related to system or software-related purchases and provides ad-hoc user training and instruction on computers and applications.
• Responsible for server admin, storage back-up, and other DC activities as needed.

Benefits

• Relocation assistance is not available for this position at this time.
• Boston Scientific will not offer sponsorship or take over sponsorship of an employment VISA for this position at this time.
• Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs.
• At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
• Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
• Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
• As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change regarding COVID-19 vaccination.
• Candidates will be subject to a prohibited substance test as a requirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree