System Support Associate (multiple openings)

Tetra Pak processing and packaging solutions for food and beveragesUs, TX
Hybrid

About The Position

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Requirements

  • Bachelor’s degree in Mechanical, Industrial, Electrical, Electronic, Mechatronic, or Automation Engineering, and 6 years of experience in the food industry. Alternatively, will accept a Master's degree in Mechanical, Industrial, Electrical, Electronic, Mechatronic or Automation Engineering, and 4 years of experience in the food industry.
  • 4 years secondary package, cap, and straw application equipment
  • Object-oriented programming general knowledge and Cognex Insight software
  • Electrical, Mechanical, Neumatic, and Hydraulic Systems troubleshooting
  • Preventive and corrective maintenance
  • Issue analysis and Kepner-Tregoe Problem Solving Methodology
  • Establishing network with global organizations

Responsibilities

  • Complete field test projects, providing support for the launch of new filling and distribution equipment.
  • Troubleshoot and resolve issues encountered with the automation distribution equipment.
  • Provide feedback to client companies on equipment operation.
  • Ensure accuracy of information in the machine database.
  • Participate in regulatory filings for new machine systems.
  • Monitor released improvements, optional kits, and development steps.
  • Participate in equipment installations.
  • Support field tests for equipment and performance improvements.
  • Maintain updated documentation related to Tetra Pak's proprietary equipment and systems.

Benefits

  • Market competitive compensation and benefits with flexible working arrangements
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