System Retail Manager
About The Position
Aramark Healthcare+ is seeking candidates for a System Retail Food Service Manager position for the Jefferson Health System. This is a traveling role that will support 16+ sites, filling in where needed and assisting with projects and implementation. This position will oversee retail dining operations at a hospital and will be responsible for marketing, merchandising, cash handling, implementing specials and LTOs, etc. This is a management position, responsible for developing and executing dining solutions to meet customer needs and tastes. This position will travel 80% of the time throughout the Jefferson Health System.
Requirements
- Bachelor's degree or equivalent experience
- 2+ years of Retail Food Service Management or Front of the House Management experience required
- Experience with marketing, merchandising and cash handling required
- Strong customer service and computer skills required
- Ability to work independently and give direction
- Must be able to work a varied schedule, including days, evenings and a weekend rotating schedule
- Requires 80% travel
Nice To Haves
- Experience managing a union workforce is a plus
Responsibilities
- Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations
- Develop and implement retail services plan to improve service, quality and profitability of service areas.
- Maintain effective working relationships with other departments to provide a unified retail experience for customers.
- Manages marketing, merchandising and cash handling procedures.
- Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
- Maintains effective client and customer rapport for mutually beneficial business relationships
- Drives customer service and tracks and responds to survey results.
- Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
- Assists in location forecast and accounting; tracks sales trends and drives sales.
- Implements specials and LTOs and coordinates pop up restaurants, Fooda, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
