System Registry & PROMs Manager

Medical University of South CarolinaCharleston, SC
Onsite

About The Position

The System Registry & PROMs Manager reports to the System Director of Data Integrity and serves as the accountable enterprise operational leader for a portfolio of more than 50 clinical registries and the system-wide CMS Patient-Reported Outcome Measures (PROMs) Liaison Program across MUSC Health. Unlike a single-registry management role, this position designs, implements, and sustains a unified registry operating model spanning hospitals, ambulatory practices, clinical service lines, quality departments, and other system functions. The manager establishes enterprise governance, registry-specific quality and performance metrics, reporting structures, data-integrity standards, productivity expectations, and escalation pathways. The role is accountable for portfolio-level regulatory and accreditation readiness; prioritization of registry resources; consolidated budget, contract, and vendor oversight; workforce planning; and the optimization of registry technology, automation, and artificial intelligence. Working through direct, contracted, and matrixed teams, the manager advises clinical and executive leaders on registry performance, compliance risk, resource allocation, and opportunities to improve quality, safety, outcomes, research, and organizational performance.

Requirements

  • A bachelor's degree in Nursing, Health Information Management, Health Administration, Healthcare Quality, Data Analytics, or a related field.
  • A minimum of seven (7) years of progressive healthcare experience.
  • At least five (5) years leading clinical registry, quality, data-abstraction, clinical-analytics, regulatory-reporting, or related operations.
  • Demonstrated responsibility for multiple concurrent registries or an enterprise clinical-data portfolio.
  • At least three (3) years of formal leadership or management experience.
  • Experience establishing governance and performance standards across a complex, multi-hospital health system.
  • Experience managing budgets and vendor contracts.
  • Experience leading direct, contracted, and matrixed teams.
  • Experience presenting recommendations to senior leaders.
  • Advanced strategic thinking skills.
  • Advanced regulatory and operational judgment skills.
  • Advanced financial stewardship skills.
  • Advanced change leadership skills.
  • Advanced negotiation skills.
  • Advanced written and verbal communication skills.
  • Ability to influence stakeholders across clinical, operational, technology, research, and executive functions.

Nice To Haves

  • A master's degree in a related field is preferred.

Responsibilities

  • Designs, implements, and sustains a unified registry operating model.
  • Establishes enterprise governance, registry-specific quality and performance metrics, reporting structures, data-integrity standards, productivity expectations, and escalation pathways.
  • Accountable for portfolio-level regulatory and accreditation readiness.
  • Prioritization of registry resources.
  • Consolidated budget, contract, and vendor oversight.
  • Workforce planning.
  • Optimization of registry technology, automation, and artificial intelligence.
  • Advises clinical and executive leaders on registry performance, compliance risk, resource allocation, and opportunities to improve quality, safety, outcomes, research, and organizational performance.
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