SYSTEM PROJECT CONSULTANT - JR. SYSTEMS DEVELOPER

State of Florida • Tallahassee, FL

20h • Onsite

About The Position

We are seeking a System Project Consultant, JR Systems Developer in MQA’s Bureau of Operations, System Support Services Unit. The ideal candidate will become a key player on our team that makes a real difference in the division. You will be responsible for ensuring quality assurance, improving communications between the users and support staff, and improving the efficiency and effectiveness of the business operations.

Requirements

• Strong Analytical Skills
• High adaptability to new, rapidly evolving technologies.
• Knowledge of document management systems
• Experience with ticket management systems
• Experience with Microsoft Office Suite
• Ability to communicate technical issues, risks, and approaches to non-technical staff.
• Strong business communication skills, both verbally and in writing.
• Ability to troubleshoot technical problems and/or implement design changes.
• Ability to facilitate meetings
• Ability to work effectively in a team environment.
• Process management skills
• Ability to negotiate and resolve conflict
• Political awareness
• Ability to read and comprehend Statutes and Rules
• Ability to evaluate information gathered from multiple sources and break down high-level information into details.
• Must be willing to physically come into the office to perform job duties.

Responsibilities

• Serve as the Jr. Systems Developer responsible for the configuration, maintenance, and optimization of Versa:Regulation and Versa:Mobile environments and future Appian system.
• Play a key role in the department’s major system modernization project, assisting with data mapping, system testing, and the transition of legacy workflows to modern Appian platform.
• Assist the Technical Lead and SMEs in modernization efforts, including documenting current-state workflows, participating in requirement gathering for the new system, and supporting data migration activities including user story refinement, data mapping, system testing, and the transition of legacy workflows to future Appian platform.
• Receive configuration request tickets and perform end-to-end configuration using Versa administration modules (Licensing, Application, Cash, Enforcement, etc.), the future Appian system, and SQL. Design configuration changes and advise on their effects on processing or other workflows. Determine necessary steps to configure system. Perform configuration changes based on departmental standards. Test configuration changes.
• Build and maintain correspondence utilizing Microsoft Word and administrative letter module of Versa:Regulation and future Appian system.
• Perform other work-related duties as required.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed