System Product Manager - AI Data Center
About The Position
The System Product Manager for AI Data Centers serves as the voice of the customer for the AI data center market. This customer-facing role translates the requirements of AI factories into system-level product strategies and helps define integrated cooling and power systems for AI. The role combines technical, business, and customer-focused work, partnering with hyperscale and co-location customers and internal engineering, product, and commercialization teams. The position owns the unified system architecture roadmap and develops multi-generational product roadmaps aligned with customer needs, business strategy, technical capabilities, and Trane's sustainability commitments. It also analyzes market size and competition, incorporates customer feedback into product development, establishes success criteria and value propositions for new systems, and supports successful commercialization.
Requirements
- Bachelor's degree in Engineering or a technical field.
- 7–10 years of product management experience or relevant experience.
- Proven experience in system product management, technical marketing, or system architecture, preferably within the data center industry.
- Deep understanding of data center infrastructure and the challenges posed by AI/ML workloads.
- Excellent communication skills and experience in a customer-facing role.
- Strong business acumen and ability to translate technical features into customer value.
- Strong ability to collaborate with cross-functional teams and external partners.
- Ability to thrive in a fast-paced, dynamic environment serving mission-critical customers.
Nice To Haves
- MBA.
- Experience in the data center industry.
Responsibilities
- Establish and lead the Voice of Customer process for the AI data center segment.
- Define system-level requirements and develop multi-generational product roadmaps for AI applications and system architecture.
- Collaborate with engineering to optimize system architectures for AI workloads of varying sizes, from 20 MW to 1 GW.
- Analyze market sizing, framing, and competitive positioning within the AI data center ecosystem.
- Develop and maintain a system product roadmap aligned with business strategy, customer needs, technical capabilities, and sustainability commitments.
- Own the unified system architecture roadmap in partnership with system lead engineers and product and engineering teams.
- Serve as the primary conduit for customer feedback and integrate market insights into the product development roadmap.
- Define success criteria and value propositions for new systems, and work with the commercialization team on successful launches.
- Engage directly with key customers and partners to align technology roadmaps.
Benefits
- Health insurance for the employee and family, effective on day one.
- Holistic wellness programs with incentives.
- Fertility coverage and adoption/surrogacy assistance.
- Up to 15 vacation days, paid holidays, sick leave, and additional options for volunteer and parental leave.
- 401(k) match.
- Educational and training opportunities through company programs.
- Tuition assistance and student debt support.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
