System Operator

Berkeley Electric Cooperative • Moncks Corner, SC

3d • Hybrid

About The Position

This role involves providing dispatch service and monitoring/directing distribution system operations according to Cooperative policy. The System Operator monitors and directs the day-to-day operations of the Cooperative distribution system 24/7, providing support and direction to line crews for outage restoration and daily operations. The position ensures safe, reliable, and efficient operations of the electric power system, taking necessary actions to assure public safety, restore power quickly, or prevent damage. The role also involves interacting with operations, support, and engineering teams to ensure accuracy, stability, and enhancement of SCADA and supporting IT systems, as well as the electric infrastructure. Maintaining complete, accurate, and detailed historical information through logs and documentation is crucial. The System Operator will execute switching orders, clearances, and reclose blocking of equipment to ensure personnel and equipment safety, and provide responsive member service.

Requirements

• High School Diploma or equivalency.
• Completion of the Cooperative's System Operator Apprentice and I Training Modules, or equivalent training.
• Three (3) years' experience as a System Operator Apprentice and I, or equivalent.
• Effective knowledge of the operation of an electrical distribution system, including energy flow, switching, watts, voltages, and currents.
• Familiarity with voltage regulation and protective devices.
• Effective knowledge of Rural Utilities Service (RUS) construction specifications, the National Electric Safety Code (NESC), OSHA regulations, and local and state codes.
• Knowledge of the Cooperative system service territory and areas served by various substations and circuits.
• Ability to operate SCADA, OMS, AMI, billing, call-out, mapping, radio, phone, and other System Operator systems.
• Ability to operate efficiently under stressful circumstances during power outages and emergency situations.
• Ability to read and follow maps.
• Valid South Carolina driver's license.
• Ability to communicate with member/consumers and the public courteously and tactfully.
• Ability to communicate clearly and concisely via phone, radio, email, and text.
• Proficiency in the use of computer and software systems.
• Ability to multi-task and stay focused.

Nice To Haves

• Completion of the Cooperative's System Operator II Training Module is required to become proficient.
• Directly related experience in customer service, dispatching, service planning, distribution design and/or line work, preferably at a Cooperative, may be substituted for some of this experience.

Responsibilities

• Monitor and direct distribution system operations.
• Provide support and direction to line crews for outage restoration and daily operations.
• Ensure safe, reliable, and efficient operations of the electric power system.
• Take required action to assure public safety, restore power, or prevent damage.
• Interact with operations, support, and engineering to ensure accuracy, stability, and enhancement of SCADA and IT systems.
• Maintain complete, accurate, and detailed historical information.
• Execute switching orders, clearances, and reclose blocking of equipment.
• Provide responsive member service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED