System Operator Supervisor

NewCold•Lebanon, IN

6d•Onsite

About The Position

NewCold is a global leader in advanced food logistics, connecting food manufacturers with retailers and food service providers through its warehouses and transport network. The company designs, builds, and operates highly automated cold storage facilities using proprietary technologies and innovative solutions to enhance supply chain resilience, efficiency, and sustainability. NewCold is experiencing rapid growth and is seeking talented individuals to join its dynamic, forward-thinking team.

Requirements

2-4 years of experience as a System Operator.
Demonstrated ability to achieve performance goals and deliver high-quality results in a timely manner.
Strong interpersonal, verbal, and written communication skills with the ability to collaborate effectively across teams and organizational levels.
Takes ownership of responsibilities, follows through on commitments, and maintains the highest standards of professionalism and integrity.
Proactively identifies solutions, addresses concerns, and contributes to a positive service experience.
High School Diploma or GED
SCBA Trained

Responsibilities

Ensure Operators are focused on System flow, clearing faults, running reshuffle profiles, and assisting with lost product.
Manage the team in line with NewCold company policy and ensure company and customer standards are met.
Supervise and train Operators to ensure the smooth and efficient running of the Material Handling Equipment and Cranes.
Conduct operator observations on safety, GLA training, and monitor/react to GLA faults and Corax reshuffles.
Introduce and maintain a focus on health, safety, cleanliness, and quality in all aspects of warehouse activity.
Complete climb training and testing.
Facilitate communication on site, including daily shift briefs and handovers, and communication on MHE issues.
Communicate with the internal team on any MHE flow issues that may impact service or risk of failure.
Support the warehouse team in keeping the Rework Ipoint clear and moving.
Plan labor efficiently each week to achieve expected MHE performance and stay within budgeted resources.
Control and manage shifts, including holiday planning, absence management, performance management, and safety audits.
Partner with the WMS Super User on reshuffle profiles and reports.
Support maintenance, dispatch, pick floor, planning, and customer service teams to ensure the smooth running of the site.
Perform other duties as assigned.