System Operator I

Cobb EMC • Marietta, GA

2d • Onsite

About The Position

Cobb EMC is seeking multiple System Operator I team members to join our Power Control Department. As a System Operator I, you will be responsible for monitoring system performance, coordinating outage response efforts, supporting field crews, and helping restore power safely and efficiently. This role is critical in keeping communities connected and ensuring the reliable operation of the electrical distribution system.

Requirements

• High School Diploma or equivalent
• Minimum two years’ experience working in utility Industry, Public Service Industry or in a 24/7/365 control room environment
• Proficiency with personal computers including working knowledge of current Windows operating system, including work experience with Microsoft Word and Excel.
• Excellent oral and written communication skills to effectively communicate via telephone, two-way radio & email.
• Must be able to clearly communicate with various system personnel, contract personnel, government agencies, law enforcement agencies, members, and management.
• Ability to apply sound reasoning and logic in the analysis of system conditions, identify existing or potential problems, and achieve prompt, effective resolution to problems.
• Ability to learn to operate the Cobb EMC Electrical Distribution System including troubleshooting and testing substation equipment, Distributed energy resources (DER), and automated field device equipment via the SCADA system.
• Ability to maintain accurate reports and records.
• Ability to effectively perform under pressure and in emergency situations and multiple system alarms.
• Exhibit an ability to manage multiple tasks simultaneously.
• Ability to learn the current CIS, MDM, GIS, OMS and AMI programs as well as the current Cobb EMC software for historical record keeping and reporting.
• Obtain valid Integrated Transmission System (ITS) Operator’s Certification within one (1) year of hire.
• Successful completion of demonstrated skill assessment and written knowledge assessment for this position within one (1) year of hire.

Nice To Haves

• Associates Degree in Electrical, Electronics or related field
• Experience with electrical distribution systems
• Working knowledge of SCADA and/or outage management system applications

Responsibilities

• Coordinate and dispatch crews during outages and emergency events
• Monitor electrical distribution system conditions and automated field devices
• Assist with SCADA alarms and system troubleshooting
• Support storm restoration and emergency response efforts
• Communicate critical operational information with engineers, field personnel, and other utility professionals
• Help ensure safe switching and restoration practices across the system
• Monitor outage management and control room systems
• Maintain operational logs and records
• Track outage activity, crew assignments, and restoration progress
• Ensure accurate and timely reporting of system events
• Respond professionally to member inquiries and concerns
• Communicate outage updates to leadership and public relations personnel
• Keep information flowing between field crews and control room operations
• Support operational awareness across the organization
• Assist with load monitoring and peak demand management
• Support emergency switching activities under supervision
• Ensure seamless communication and knowledge transfer between shifts
• Help maintain procedures that keep our system operating safely and efficiently

Benefits

• Company-paid health insurance premiums
• Benefits effective on your first day of employment
• Retirement Security Pension Plan
• Automatic 7% company contribution to your 401(k), plus additional matching opportunities
• Annual Bonus Program
• Tuition and certification reimbursement programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED