System Operator I

Kapsch • Rochester, MN

2d • $24

About The Position

Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future. SYSTEMS OPERATOR I Position: New systems Operators are not expected to have strong competency in Traffic Management Center (TMC) dispatching. Systems Operator I staff shall, with the support of a Systems Operator II and under the supervision of Systems Operator III operate the TMC’s Advanced Traffic Management Systems (ATMS) such as CCTV and Variable Message boards; aid in Traffic Incident Management (TIM); receive and coordinate department response on roadway concerns; dispatch maintenance crews for snow and ice operations and create records for all incidents, roadway concerns, and action in a call log. Tasks: Systems Operators are expected to proactively monitor the performance of the highway system, weather and highway conditions, intercede appropriately, in conformance with TMC Policy and Guidance, to address concerns, deficiencies or conditions. They coordinate the department’s response to identified conditions. Response includes, but is not limited to, the following: operation of ITS components such as CCTV and Variable Message boards, communication and coordination with department staff and management, outside agencies and first responders. Organizational Relationship: Reports directly to the Systems Operator III

Requirements

• Associates degree or higher; OR Two years of full-time employment meeting the qualifying experience
• Oral and written communication
• Computer/software including MS Office applications and spreadsheets
• Capable of working well with co-workers and NYSDOT staff
• Using roadway maps and have basic knowledge of roadway elements
• Perform with minimum supervision
• Operations dispatching with at least one of the following groups/agencies: Transportation, Fire, Police, EMS, 911, or similar experience in the Military

Nice To Haves

• Able to respond to problem situations 24 hours a day
• Ability to cope with stress

Responsibilities

• operate the TMC’s Advanced Traffic Management Systems (ATMS) such as CCTV and Variable Message boards
• aid in Traffic Incident Management (TIM)
• receive and coordinate department response on roadway concerns
• dispatch maintenance crews for snow and ice operations
• create records for all incidents, roadway concerns, and action in a call log
• proactively monitor the performance of the highway system, weather and highway conditions
• coordinate the department’s response to identified conditions
• operation of ITS components such as CCTV and Variable Message boards
• communication and coordination with department staff and management, outside agencies and first responders

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree